As your coach, I want to congratulate you (the Client) for investing in yourself and your life/health in a way you may never have before.
Coaching is a partnership between the coach and the client. Each coaching session is filled with thought-provoking questions and a creative process that inspires the client to maximize their personal and professional potential.
Coaching is a powerful way to tap into sources of imagination, productivity, and leadership.
A coaching experience is designed to deliver a high level of accountability, loving support, and the proper process for the client to make empowered decisions and take bold action toward achieving their goals in life.
You (client) and Katherine Hood (coach) enter into this agreement, with both parties agreeing to the following: Coaching is a collaborative process with an agreed-upon relationship between the client and coach. The coaching experience supports the client in establishing new behaviors, perspectives, or insights. The coaching relationship is strengths-based, forward-looking, solution-focused, and collaborative. The coaching agenda is developed and implemented in partnership between the client and coach. The role of the coach is to help the client progress toward achieving a goal or desired result.
The client and coach agree to engage fully in the coaching experience. The client recognizes that coaching is not therapy, mentoring, teaching, counseling, or consulting.
On average, change takes a commitment to work on the goal or challenges for at least 12 hours, though everyone is unique and can be more or less. One 30-minute or 60-minute session, though valuable, will not provide a new way of being. Change takes time and commitment. Entering into a coaching client should be open to working with a coach for no less than three months, at intervals the client's budget can handle. When we rush things, it ends up backfiring.
Trust the process, not rush the process. Slow is the fastest way.
Confidentiality
The coach agrees to keep all conversations and information with the client private and confidential, as allowable by law. No personal information will be shared with anyone without the client's written permission. Exceptions may be made if there is an imminent threat of serious injury to oneself or someone else.
**If you are purchasing a sliding scale *(reduced) package that includes a recorded session confidentiality still remains HOWEVER the video will be released to one or more of the following for credentialing: Mentor Coach or ICF Assessor.
I (the client) understand that my recorded session will be reviewed only by a mentor coach or an ICF staff assessor who will use it for the sole purpose of assessing the quality and methods of coaching and may be used for additional training. I understand that the information will be kept confidential and not shared with any other party. This release agreement states that you understand and are willing to receive coaching at a reduced cost for educational purposes.
Coaching Commitment
By entering into this relationship, the Client and Coach acknowledge that the Client desires to make a behavioral change or some improvement in their life. Behavioral change often takes time to implement and sustain. The pace of change is uncertain and varies among individuals. As such, the Client and Coach agree to the duration chosen that suits the Client best financially or in terms of other abilities at the time of this Agreement.
Some of the things that may happen
Coaching sessions will always be tailored to your unique needs, so they will naturally change over time. Your coaching sessions will gradually reveal what keeps you from reaching your goals. Clients discover how to overcome their mental and emotional blocks through regular sessions. Coaching isn't telling clients what to do; it's the firm belief of coaches that their clients know what to do already; they just need support to follow through. There might be some silences during a coaching call, and know that's okay. When asked questions in the session, take your time to think out your responses. Filtering your answers will delay progress. It's best to be open and honest and say what comes to mind. Speak freely. You don't have to have the right words or say the right thing.
Coaching Session Procedures
Coaching sessions will occur by phone*, agreed upon in terms of the chosen plan or package selected. The client and coach agree that the boundaries of communication are through agreed-upon times and dates during sessions.
*unless otherwise agreed during consultation
The coach and client agree to adhere to established appointment times, being on time, present, fully open, curious, and fully engaged, without distractions. They seek insights rather than information.
The coach and client agree to begin and finish all appointments on time. If the client is more than 10 minutes late to an appointment, the coach will assume that the appointment is canceled and the client session is forfeited. If, for some unforeseen (emergency) reason, the coach is more than 10 minutes late to an appointment, the client may assume that the session is canceled and the client shall not be responsible for any payment for that session. (The coach will reach out and make up for the lost session) The client agrees to cancel or reschedule an appointment at least 24 hours in advance without a change fee via the appointment setting service.
Coaching Fees
Specific coaching fees are outlined in the agreed-upon coaching package or program: the duration, amount of sessions, and any benefits or bonuses. No refunds are offered under any circumstances; commitment and investment in oneself to show up and change behaviors is part of ensuring progress.
Saying "YES" to this experience means showing up for yourself (the client) in a whole new way, being open, and being fully engaged mentally, energetically, spiritually, and physically. Every session, the client arrives without any distractions (including but not limited to note-taking). The "Sessions" platform records all sessions so you the client to have access to the recording for review later. The use of the recording is for the client only, to be able to listen and reflect later, and to be FULLY present during the coaching session. Come prepared and be eager to see how things unfold. Coaching is like building muscle; it requires consistency, increased progression, and someone to help clients see their blind spots.
Client's commitment & agrees to make the following responsibilities to get the most out of this journey:
• Reading, signing, and returning this Agreement to me before the first session.
• Attending all coaching calls on time and refraining from multitasking during calls (NO driving, writing, eating, doing dishes, walking, running, scrolling on social media, for example).
• Being authentic, honest, and speaking up for what you want. (The more open and honest you are, the greater value you will receive.)
• Letting me know about any personal situations that may interfere with your experience in the Plan.
• Letting it be okay not to know all the answers.
• Being willing to take risks, try new things, and stretch beyond your current experience.
• Being responsible for your results, which includes proactively asking for support, scheduling coaching calls consistently, and using your plan benefits.
• Honoring the investment you are making in yourself by handling any situations that may take you away from your experience.
• Being patient with yourself and resting periodically to "catch up."
• Honoring our relationship by being direct, truthful, and open so we can go farther, faster.
• Celebrating your wins, shifts, achievements, and excitement throughout the Plan.
• Being kind and respectful to the Coach, never demanding things beyond a coach's scope or humanly possible.
Coach's commitment & agrees to make the following responsibilities to ensure Client gets the most out of their journey:
• Believing in you and your ability to achieve your vision of success.
• I will email you notes, thoughts and suggestions that I see fit, based on our coaching session. Some sessions if used for venting I will often ask permission to not email you for it wasn’t a true coaching session, if it’s what you needed and we both agree, this leaves our coaching relationship, and enters into a listening agreement, the time will still be deducted from your package. Also reduced sliding scale coaching sessions there will be no emails sent due to the reduction in coaching price point.
• Sharing in-depth information and knowledge with you so you can move forward with your health goals much more quickly than you would on your own.
• Allowing you to be 100% authentic and fully yourself.
• Holding you accountable to act from your highest self, even when you may not feel that way.
• Being in integrity and honest at all times.
• Holding high standards for you and myself.
• Being kind and patient with your progress to know you always have a safe place to express where you are.
• Sharing creative action steps, ideas, and inspiration without the need to have you "like" them (if you don't like an action step or an idea that we create, no problem—we'll create another one, or you'll be inspired to create your own).
Laser-coaching:
• I will help you find solutions to challenges that may/can arise.
• Coaching you to your highest self and to achieve your highest potential.
• Knowing that unlimited possibilities are available to you, no matter what any particular situation looks like.
• Caring deeply about you and your success.
Scheduling:
• Sessions are 30 or 60 minutes long. *depending on your package
• Schedule our sessions as far in advance as you can; just be sure to change dates and times greater than 24 hours in advance if something comes up (use the email reschedule button).
• To get the most out of your sessions, please answer my call on time.
• Program expiration may apply; see program rules.
Investment & Refunds:
• No refunds, you are investing in yourself.
• Sessions don't expire. *unless your package states that. For instance the intensives are limited to a time restraint, use it or lose it.
• The coach reserves the right to refuse/cancel continued service after being belittled, name-called, cursed out, badgered, or disrespected. If the agreement/program ends, the client will be banned and blocked, and there will be no refunds.
DISCLAIMER
Understand that the information received from me herein as a coach in connection with the program or otherwise should not be seen as medical, nursing, or nutrition advice and is certainly not meant to take the place of your visiting licensed health professionals, including your doctor.
You (Client) understand and agree that (i)The coach, am not providing healthcare, medical, or nutrition therapy services and will not diagnose, treat, or cure any disease, condition, or other physical or mental ailment of the human body, (ii) I am not acting in the capacity of a doctor, licensed dietitian-nutritionist, massage therapist, psychologist, or other licensed or registered professional, and (iii) you have chosen to work with me and participate in the Plan voluntarily.
As your coach, I encourage you to maintain a relationship with your primary care physician or doctor. If you do not have one and/or do not have routine physicals, I encourage you to do so. Do not discontinue or change any treatment plan that you may be on due to our sessions without discussing the change with your doctor.
RELEASE
You acknowledge and take full responsibility for your life and well-being, as well as the lives and well-being of your family (where applicable), and all decisions made during and after the Program. In furtherance and not in limitation of the foregoing, you hereby and forever waive, release, and discharge me, my heirs, executors, administrators, assigns, officers, agents, employees, representatives, executors, and all others acting on their behalf (the "Released Parties") from any and all claims or liabilities for injuries or damages to your person and/or property or that of your family (where applicable), including those caused by negligent acts or omissions of any of those mentioned or others acting on their behalf, arising out of or connected with your participation in the Program or in connection with the services provided by the Released Parties or me.
LEGAL ITEMS
This agreement may not be modified without the prior written consent of Client & Coach. The waiver by either party of a breach, right, or obligation shall not constitute a waiver of any other or subsequent breach, right, or obligation. If any provision of this agreement is found invalid or unenforceable for any reason, the remainder shall remain in full force and effect.
This agreement sets forth the entire agreement between the parties and supersedes all prior proposals, agreements, and representations between the parties, whether written or oral, regarding the subject matter herein. Neither party may assign this agreement without the prior written consent of the other party. This agreement shall be binding upon and shall benefit the parties and their respective successors and permitted assigns. Except as provided to the contrary herein, those provisions of the agreement that by their nature and context are intended to survive the termination of this agreement shall survive any termination of this agreement. This agreement shall be construed and interpreted by the laws of the state of Washington without reference to its conflict of law provisions and with the same force and effect as if fully executed and performed therein. Each party hereby consents to the exclusive personal jurisdiction of the state and federal courts in the state of Washington and acknowledges that venue is proper only in such courts.
If the terms of this Agreement are acceptable, click "I Accept" below. By doing so, you acknowledge that: (1) you have received a copy of this letter agreement (a copy will be emailed to both parties), (2) you have had an opportunity to discuss the contents with me, your Coach, if you desire to have it reviewed by your attorney, and (3) you understand, accept, and agree to abide by the terms hereof.
IN WITNESS WHEREOF, the Client and Coach agree to the terms and conditions outlined in and have duly executed this Client Commitment and Agreement, effective as of the date of the Coach's signature as set forth below.
