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EggRider display connection issue
This form is intended for those who have consistent problems connecting to their displays
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Email
*
Your email
Do you have the issue shown in the following video consistently?
Please make sure to close the app from memory before starting it and check the app settings to be as follows, this usually solves most of the connection issues. You can find some useful steps here
https://manual.eggrider.com/troubleshooting/#my-phone-doesnt-connect-to-eggrider-v2
Model number
*
Usually found on a sticker on the display, either on the back or on the side
Choose
SW102
SW102-2
Serial Number
*
Usually found on a sticker on the display, either on the back or on the side
Your answer
Your country
*
Your answer
The shop you purchase EggRider display from
*
Where did you buy EggRider display from?
Your answer
Your order date
*
We are only interested in the month and year
MM
/
DD
/
YYYY
What type of connection issue do you have?
*
I can't connect at all
I can't connect most of the time
Connection drops shortly after a successful connection
Connection drops after long time after a successful connection
Required
When did you start having the connection issue?
*
Choose
Since new
After the first configuration
After a while of using it
EggRider display type
*
Please do not confuse with your motor version
Bafang Mid-Drive
Mate X
Ariel Rider Rideal
Lishui (LSW
ASI
CYC-ASI
RadRunner
RadRhino
RadMission
RadRover
RadWagon
RadMini
RadCity
UNIMOKE V4
UNIMOKE V6
UNIMOKE V5
Kunteng (KT
Buzzraw
Buzzraw X
Firmware version
*
This can be found on the About page of the EggRider app or on the second screen of the display
Your answer
Ambient temperature (°C)
*
Your answer
Did you tried connection with other phones?
*
Yes
No
App version
This can be found on the About page of the EggRider app
Your answer
Operating system
iOS
Android
Clear selection
iOS or Android system version
This can be found on the About page of the EggRider app
Your answer
Please let us know below if you have any other information that you think it might be useful for our investigation
Your answer
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