CANCELLATIONS
Considerable time is spent scheduling and planning for lessons each week, therefore, students are expected to attend all scheduled lessons.
If a student cannot make a lesson, they are expected to notify me via text, email, or in-person at least 48 HOURS IN ADVANCE. Extreme medical emergencies, including COVID-19, will be handled on a case-by-case basis at my (Roger Coss) discretion. If such notice is not given, you will forfeit the cost of the lesson with no make-up lesson given.
An online lesson will be offered if a student cannot make a lesson in-person for ANY reason (illness, traffic, etc.). If the student chooses to not use the online lesson format, they forfeit the lesson and no make-up lesson will be offered.
If a student does not attend a lesson, shows up late, or has to leave early, they will forfeit the lesson or remaining instructional minutes.
If I (Roger Coss) cannot make our scheduled lesson, I will share out multiple days/times for a make-up lesson to choose from or offer additional minutes during other lesson days. If a make-up lesson can't be scheduled because I (Roger Coss) cancel, then the next lesson may be prorated.
REFUNDS WILL NOT BE GIVEN FOR CANCELLED OR NO-SHOW LESSONS