Services were easy to access.

I felt my needs were understood.

I talked about safety planning for my situation.

I created or (added to) a safety plan for myself.

I created (or added to) a safety plan for my children.

I felt listened to and respected.

I was directly connected to services relevant to my situation.

I got information about/was provided referrals for other community supports relevant to my situation.

The information provided was useful.

I received service in a manner sensitive to my culture, background, or other life circumstances.

I was satisfied with the wait for services.

I felt the staff were knowledgeable and skilled.

I felt the staff were working together as a team to help me.

I did not have to repeat the same information about my story multiple times.

I was satisfied with the child minding services

It was helpful to be connected to services through one centralized program (in person/virtually).

I felt Safety Network Durham was a safe and secure place (virtually/in-person)

The program purpose and structure were clearly explained to me.

I understood what information I was giving permission to share.

I understood why I was being asked to give permission to share my information.

I feel safer.

I feel more in charge of my life.

I better understand the next steps in dealing with my situation.

I would recommend this service to others

Overall I was satisfied with the service I received from Safety Network Durham