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Kinfo Tester Feedback
Welcome to our short survey! Your responses will help us continue to build and improve upon Kinfo before our 2021 launch. Our demo is being refined in real time, and the version you tested is far from the finished product. Your candid opinions will be very valuable to us as we continue to develop our site. Thank you for participating!
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Email
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Your email
Before we begin, which of these social media platforms do you currently use (either as an active poster, or just an observer)?
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Facebook
Twitter
Instagram
LinkedIn
Pinterest
None of the above
Required
Are you likely to recommend Kinfo to your family and friends, based on your tester experience?
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Yes
No
Maybe.
What were your impressions upon visiting "My Storyboard" for the first time? (Click as many as applicable.)
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It looks simple and clean.
It looked "cluttered."
It looked like it would be easy to use.
It looked like it would be complicated to use.
It seemed welcoming.
It was not visually pleasing.
None of the above.
Other:
Required
Any other first impressions you'd like to share?
Your answer
What did you like MOST about the way the site works?
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Your answer
What did you like LEAST about the way the site works, if anything?
Your answer
What’s the one most important change we should consider implementing in order to improve the user experience?
Your answer
Overall, were the instructions on the website clear?
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Yes, they were very clear; I understood what to do next.
They were somewhat clear; I basically understood what to do next.
They were neither particularly clear nor particularly unclear.
No, they were not clear; I had to reread them because I wasn't sure what to do next.
Other:
Anything to add about the instructions?
Your answer
How easy was it to select your story prompts?
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Very easy.
Somewhat easy.
Neither particularly easy nor particularly difficult.
Somewhat difficult.
Very difficult.
Regarding the story prompts, please check as many as applicable.
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I easily found prompts that were relevant to my life story.
I didn't find prompts that really "fit" my life.
There were too few prompts.
There was an adequate number of prompts.
There were too many prompts.
It was difficult to read the prompts in the existing format.
It was easy to read the prompts in the existing format.
Other:
Required
If you'd like to add anything about the story prompts, please do so here.
Your answer
How easy was it to record your videos?
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Very easy.
Somewhat easy.
Neither particularly easy nor particularly difficult.
Somewhat difficult.
Very difficult.
How easy was it to share your videos with your family or friends?
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Very easy.
Somewhat easy.
Neither particularly easy nor particularly difficult.
Somewhat difficult.
Very difficult.
Did the intended recipient of your videos have any trouble with the email notification or viewing your videos?
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My recipient received the notification email and was able to view my videos.
My recipient never received the email notification, even after I reminded them to check their spam filters.
My recipient received the email notification but could not view my videos.
Option 4
Required
Would you mind sharing a bit about your recipient's reaction to your videos? Were they surprised by your responses to certain prompts, did they enjoy the videos, did they not enjoy the videos, etc.? Any feedback is welcome!
Your answer
If you did NOT complete the experience (selecting prompts, recording videos, and sharing them), what stopped you?
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This doesn't apply to me; I completed the experience.
I ran into a technical difficulty. (Be sure to let us know what you mean in the next question!)
It was taking too long.
I lost interest.
I didn't find any prompts I wanted to answer.
There were too many prompts available.
The recording process was too difficult.
The sharing process was too difficult.
Life got in the way - I had to sign off to tend to something else.
Other:
Required
If you ran into a technical difficulty, please describe what happened.
Your answer
How did you feel about the language and tone throughout the site? (Check as many as applicable.)
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It was friendly and welcoming.
It felt "cold."
It felt personal, like the site was "speaking to me."
It felt too informal.
Other:
Required
SUMMARY: Please let us know what you thought about the overall Kinfo experience and why you would or would not consider using this product when it launches. (Please note that we may use any positive comments to encourage future user participation, without using your name or other identifying information.) Thank you!
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Your answer
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