Car Lockout Assessment

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First and Last Name *

1 What is the first step when approaching a locked vehicle for a lockout? *

1 point

Attempt to force open the door

Ask bystanders for assistance

Assess the situation and identify potential entry points

2 Why is it important to identify the type of locking system in the vehicle during the initial assessment? *

1 point

To impress the vehicle owner

To estimate the cost of the lockout

To choose the appropriate tools and techniques

3 When assessing a car lockout situation, what should you check for in and around the vehicle? *

1 point

Availability of security cameras

Tire pressure

Recent maintenance history

4 What tool is commonly used to create a gap between the door and frame during a car lockout? *

1 point

Screwdriver

Slim Jim

Wedge tool

5 How should you handle electronic door locks during a car lockout? *

1 point

Use force to break them

Wait for the owner to arrive with the key fob

Use tools to manipulate internal mechanisms

6 Why is a hook tool useful during a car lockout? *

1 point

To start the engine without keys

To retrieve dropped keys from inside the vehicle

To manipulate internal door mechanisms for unlocking

7 Why should you check for visible signs of alarm systems or security cameras before attempting a car lockout? *

1 point

To avoid damage to your tools

To prevent triggering alarms and legal consequences

To estimate the vehicle's value

8 What should you do if a customer questions the legality of your lockout services? *

1 point

Ignore the question

Provide clear information on your legal and licensed status

Suggest the customer contact the police

9 What is an essential step before attempting a car lockout? *

1 point

Notify the police

Verify ownership of the vehicle

Ask the owner for permission

10 How should you handle a car with tinted windows during a lockout? *

1 point

Ignore the tint and proceed with standard techniques

Use tools to manipulate internal mechanisms

Wait for the owner to arrive

11 What should you do if the lockout tools fail to unlock the vehicle after multiple attempts? *

1 point

Abandon the attempt and leave the scene

Assess the situation, inform the customer, and consider alternative methods

Use force to open the door

12 How can you minimize the risk of damaging the vehicle's paint during a lockout attempt? *

1 point

Use abrasive tools for quicker entry

Apply lubricant to the lock area

Place protective materials around the door frame

13 What should you do if you accidentally trigger the vehicle's alarm during a lockout attempt? *

1 point

Leave the scene immediately

Wait for the owner to arrive

Quickly disarm the alarm using the vehicle's key fob

14 Why is it important to carry a fire extinguisher when performing lockouts? *

1 point

To put out fires started by the lockout

To comply with regulations

As a precaution in case of a fire caused by a short circuit

15 How should you communicate with the vehicle owner during a lockout situation? *

1 point

Minimize communication to avoid tension

Provide clear information, updates, and reassurance

Demand additional fees for successful services

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