What you can expect from the Library:

● The Library staff will work with you to try to resolve problems with scheduling or assigned tasks.
● The Library staff will assist if you feel harassed, intimidated, or bullied. Please tell us if there is a problem.
● The Library staff will assist with any difficulties with Library users, including lines of waiting people.
● The Library staff can provide, upon your request, documentation of community service hours based on your timesheet. Please see your volunteering coordinator for further details.

What’s expected of you:

Teen Volunteers are positive examples for younger patrons and encourage library usage and a love of reading. All teen volunteers must agree to and comply with the terms below in order to participate in the Teen Volunteer Program at the Bound Brook Library. It is the volunteer’s responsibility to maintain communication with the Teen Librarian. Failure to communicate in an effective and timely manner will lead to either suspension or dismissal from the program. Egregious violations of this agreement may result in automatic dismissal from the program without warning.

As a teen volunteer for SCLSNJ, I agree to the following guidelines:
● I will arrive at the Library at my assigned time and notify a staff member I am here.
● I will keep track of my schedule.
● If I cannot make a scheduled shift, I will call the Library and tell a staff member or leave a message. This
call should be made one day prior to the absence or as soon as possible.
● I understand that rescheduling a missed shift may or may not be possible.
● I will make sure that my ride home arrives before the Library closes.
● I will wear a volunteer nametag while I am working.
● I will focus on my volunteer assignment and keep socializing to a minimum.
● I will perform my assigned duties in a pleasant manner, being courteous and respectful to all Library users, staff members, and other volunteers at all times.
● I agree to keep confidential any personal information I may encounter regarding Library users, staff
members, and other volunteers.
● I will refer Library users to the staff when questions arise that are not directly related to my duties.
● I will not bring food or drink into the Library, with the exception of water bottles with caps.
● I will keep my cell phone on vibrate and will not make or receive any calls that are not emergencies. If I must take an emergency call, I will tell a staff member.
● I will not use any electronic devices while volunteering.
● I will wear appropriate attire to the Library. No bare feet, no bathing suits, no exposed midriffs, no shorts and skirts that are higher than two inches above the knees, no clothing with offensive or threatening messages, no revealing or distracting attire, etc. A Library staff member may cancel my volunteer shift for the day if I fail to follow this guideline.
● I will maintain a positive attitude and set a good example.
● At the discretion of the Library staff, I may be asked to stop volunteering if I fail to follow these guidelines or if I have repeated call-outs or no-shows.

And also these additional Bound Brook Guidelines:
● I will show up on time for the job I am volunteering for and stay the entire shift that has been assigned. I understand I will be unable to complete partial shifts.
● It is my responsibility to call if I cannot make a shift, not a parent. If possible, I will give at least one day’s notice.
● I am responsible for completing my digital timesheet, which will be sent to me once I am approved to begin volunteering. My timesheet must be filled out each time that I volunteer. (The timesheet will be provided once you begin volunteering.)
● It is my responsibility to check my email and respond to emails myself in a timely manner, even if I share an account with family members.
● I am responsible for keeping track of my own volunteer shifts and hours, and will clarify with the library if I have any questions.
● The library will not issue volunteer letters and certificates automatically. All letters and certificates must be requested by email. I will allow a minimum of two weeks for my letter or certificate to be generated. I will be specific about the purpose of the letter (College, NHS, Scouts, etc).
● I may request verification of my hours at any time. This will be done via email and should be specified as a verification request. I will allow a minimum of two business days for verification to be processed and the information to be sent back.