MARYSVILLE COMMUNITY SURVEY ON PUBLIC SAFETY AND LAW ENFORCEMENT
The Marysville Police Division invites you to take this Community Survey on Public Safety and Law Enforcement. The survey is intended for law enforcement agencies to gather views and experiences from community members. It will take approximately five minutes of your time and is completely confidential. Your participation will help our agency improve its services and processes.

The survey assesses five key components that involve your local law enforcement agency:
-Community involvement
-Safety
-Procedural justice
-Performance
-Contact and satisfaction

You may come into contact with multiple law enforcement agencies, but please answer the questions thinking only about the Marysville Police Division.

Please indicate your response to each item by selecting the appropriate answer based on your feelings, opinions, and experiences. You may skip any survey items you do not feel comfortable responding to or know how to answer. Still, we encourage you to respond to as many items as possible. This is not a test, and there are no right or wrong answers. Please answer each question honestly.

"The Community Survey on Public Safety and Law Enforcement was developed by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS Office) with the support of ICF International and law enforcement experts."

IACP https://www.theiacp.org/sites/default/files/2018-08/cops-w0743-pub.pdf
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Community Involvement
Law enforcement agencies constantly engage the community through their interactions and responses. However, proactive engagement of the community through forums, events, meetings and participation in community functions are also an important activity at the leadership and community level within policing.
1. To what extent does your law enforcement agency develop relationships with community  members (e.g., residents, organizations, and groups)?
Clear selection
2. To what extent does your law enforcement agency regularly communicate with community members (e.g., websites, e-mails, or public meetings)?
Clear selection
3. To what extent does your law enforcement agency make it easy for community members to provide input (e.g., comments, suggestions, and concerns)?
Clear selection
4. To what extent does your law enforcement agency work together with community members to solve local problems?
Clear selection
5. Community policing involves officers in your law enforcement agency working with the community to address the causes of crime in an effort to reduce the problems themselves through a wide  range of activities. Based on this definition, to what extent do you think your law enforcement  agency practices community policing?
Clear selection
What, if any, are some community involvement or engagement strategies or programs you would like to see the Marysville Police Division explore or participate in?
Safety
6. Please select the three (3) issues you think are the greatest problems within your community.
7. To what extent do you feel safe in your community when you are outside alone during the day?
Clear selection
8. To what extent do you feel safe in your community when you are outside alone at night?
Clear selection
9. Over the last 12 months, to what extent have your feelings of safety in your community increased, decreased, or stayed the same?
Clear selection
What, if any, are some safety programs or strategies you would like to see the Marysville Police Division explore or participate in?
Procedural Justice
Procedural justice refers to the idea of fairness in the processes that resolve disputes and allocate resources. It is a concept that, when embraced, promotes positive organizational change and bolsters better relationships. Procedural justice speaks to four principles, often referred to as the four pillars:

-fairness in the processes
-transparency in actions
-opportunities for voice
-impartiality in decision making
10. To what extent do Marysville PD officers treat people fairly?
Clear selection
11. To what extent do Marysville PD officers show concern for community members?
Clear selection
12. To what extent are Marysville PD officers respectful?
Clear selection
13. To what extent is Marysville PD responsive to the concerns of community members?
Clear selection
14. To what extent do you trust Marysville PD?
Clear selection
15.  If you had contact with an officer from Marysville PD during the past 12 months, how well did the officer sufficiently explain his or her actions and procedures (why something was or was not done)?
Clear selection
What, if any, are some strategies, programs or policy/procedures you would like to see the Marysville Police Division explore or participate in to improve transparency, fairness and the opportunity for the community to have an increased voice?
Performance
The measurements by which community/police goals and objectives are achieved. Police performance includes both outcome and activity objectives.
16.  To what extent is Marysville PD effective at proactively preventing crime?
Clear selection
17.  To what extent is Marysville PD addressing the problems that really concern you?
Clear selection
18.  To what extent are you satisfied with the overall performance of Marysville PD?
Clear selection
What, if any, are other goals and objectives the Marysville Police Division should research and/or participate in to improve or better measure our performance?
Contact and Satisfaction
Contact is defined as face-to-face communication between a citizen and an officer for purposes of asking questions or gathering information of an official nature.
19a.  How many times in the past 12 months have you had contact with Marysville PD for traffic issues (e.g., citation, warning, or vehicle crash)?
Clear selection
19b. If you have had contact (as described above), to what extent are you satisfied with your interaction(s) with Marysville PD for traffic issues?
Clear selection
20a. How many times in the past 12 months have you had contact with your law enforcement agency for emergency calls?
Clear selection
20b. If you have had contact (as described above), to what extent are you satisfied with your interaction(s) with Marysville PD for emergency calls?
Clear selection
21a. How many times in the past 12 months have you had contact with Marysville PD for non-emergency calls  (e.g., to report a crime or suspicious activity)?
Clear selection
21b. If you have had contact (as described above), to what extent are you satisfied with your interaction(s) with Marysville PD for non-emergency calls?
Clear selection
22a.  How many times in the past 12 months have you had contact with Marysville PD for other contacts or interactions (e.g., attend a community meeting or talk to an officer on patrol)?
Clear selection
22b. If you have had contact (as described above), to what extent are you satisfied with your interaction(s) with Marysville PD for other contacts or interactions?
Clear selection
What, if anything, can the Marysville Police Division do to improve contact, communication and satisfaction with the community and its members?
Demographics
23. How many years have you lived in your community?
Clear selection
24. What is your gender?
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25. Are you Hispanic or Latino?
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26. What is your race?
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27. What is your age group?
Clear selection
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