Welcome to International Social Service (ISS) Australia’s International Family Mediation (IFM) Service. This form requests personal information from you. Please be assured your information will remain private and confidential. You can access our Privacy Policy by clicking the link at https://www.iss.org.au/privacy-policy. If you prefer not to provide your personal information online, you can contact us on 1300 657 843.

We collect this information so that your Family Mediator has an understanding of your circumstances before they speak with you. The information you provide is encrypted and emailed to the IFM service so that a Family Mediator can contact you, provide you with further information about the service, and answer any questions you may have.