Hampshire FA Customer Feedback Form
At Hampshire FA we are committed to ensuring our staff deliver exceptional customer service, ensuring we are efficient in our responses, kind and helpful in our tone and offer support for our members in the best possible way and nothing short of that.

Your feedback is important to us and essential to help us improve our service for our members. 

We will also investigate everything that is received on this form to ensure we effectively deal with any complaints or unsatisfactory reviews received.

Please spare a few moments of your time by telling us if the service you have received today, match the expectations we set ourselves above. If not, please detail how we can improve our service by adding details in the comments section below.

All feedback will be sent to the staff member and to the senior management team of the association and may be used for investigative purposes if deemed necessary. 

Please check out our Customer Charter promise on this page for more info. 

You are welcome to remain entirely anonymous in your feedback to us. 

Best wishes,
Hampshire FA

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Your name (optional)
Your email (optional)
Hampshire FA staff name: *
Reasons for contacting
Please specify your reasons for contacting us. The responses here will be used to also determine how we can better our services and make the info you require, more accessible. E.g. the latest course dates.
Communication
How did you communicate with the staff member
Please select the option below:
*
Staff rating
Please select the appropriate rating below. The rating refers to the customer service provided by the staff member. See the intro at the top of this form for more info. 
*
Unsatisfactory
Exceptional
Comments:
Please feel free to utilise the space to expand on the reasons for your rating above.
*
Date of form completion:
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Thank you very much for taking the time to register your rating and feedback today. 
If there is anything you would like to discuss with us in more detail, please contact: Communications@HampshireFA.com. 
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