Welcome to Colour Parlor Miami’s Policy Page (Must be completed before Online Booking)

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Thank you for choosing Colour Parlor Miami!

To ensure a pleasant experience for all our clients, we have established a set of policies. Please review the following guidelines carefully.

Once you accept all of our policies below, you will be redirected to our online booking page!

First Name *

Last Name *

Phone Number *

Deposit Policy

A NON-REFUNDABLE deposit is required for all appointments and services.

Online Booking: 35% of Total

Directly: Hair $50-$100 | Nails: $25

The deposit is required at the time of booking to secure your appointment.

This will ensure that both our clients' and artists' time are equally respected.

Your deposit is applicable to your total the day of your service or can roll over to a future service rebook.

If needing to reschedule it must be done 48 hours from the appointment time.

Deposit is honored for only ONE rescheduled appointment. If a second reschedule is requested, the original deposit is forfeited and a new deposit will be required.

I acknowledge and agree to the above.

Refund Policy

Services received cannot be refunded. If you are not satisfied with the work performed, we require that you return to the salon so that your hair or nails can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you with the stylist/nail technician who performed the initial service, at no additional charge to you.

The service must be a mistake from the service provider, not something you might have changed your mind (after the service has been performed). In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to receive a complimentary service to adjust any dissatisfaction. Rescheduling must be done within a week of the original service.

I acknowledge and agree to the above.

Cancellation Policy

Every appointment will be confirmed with the client 48 hours in advance via phone call and or text message.

If the client does not confirm their appointment within 24 hours of the first notice, their appointment is considered cancelled and artists reserve the right to book another client in the appointment slot.

A grace period of 15 minutes is given in the event of lateness. Notice will be given to the client; however, once 30 minutes pass, the client must call/message to reschedule otherwise they forfeit their deposit.

In the event of a necessary cancellation, including illness, it is the client's responsibility to call/message within 48 hours of the appointment to reschedule or they will forfeit their deposit.

This is for the safety and consideration of our artists and other clients.

I acknowledge and agree to the above.

I agree to all of the salon policies, to the full extent that they are presented to me.

Print your full name below to accept your acknowledgment.

For more details, please visit our website at colourparlormiami.com, or contact us directly at (305) 480-5404.

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