SSSNWPEG Effective Listening Quiz
Please review Effective Listening One Pager and take the quiz.  
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At times just lending an attentive ear can be more than actual solutions!     *
Is Effective listening is same as Active listening? *
What does "validation" mean?  (Check all applicable) *
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Non-verbal cues (select one or more as applicable) *
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Benefits of Effective listening (select one or more as applicable) *
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____________ is useful when the speaker appears to be in distress or experiencing strong emotions that are not being put into words (check all that apply). *
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__________________ developed the concept of active listening *
Redirecting is a useful technique to use when speaker goes off topic *
Select recommended Effective Listening techniques *
Match correctly *
"repeating back what you heard the speaker say"
Processing information
"combination of critical, reflective and passive listening"
"to imagine what it would be like in speaker' position"
Silent / attentive
Passive
Empathic
Reflective
Critical
Active
What is effective listening (select one or more as applicable)? *
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