Client Feedback Form
As part of our ongoing commitment in ensuring a high quality of therapeutic service provided to our clients, we would like to invite you to share your feedback by completing a brief questionnaire. The questionnaire will gather information of your overall experience of our service, effectiveness of the sessions, and your satisfaction with our clinicians' approach. Your responses will be kept anonymous.

为了持续保证我们向客户提供的治疗服务质量,我们诚挚邀请您通过填写一份简短的问卷来分享您的反馈意见。这份问卷将收集您对我们服务的整体体验、会话效果以及对我们心理学家方法的满意度的信息。您的回答将被匿名处理。

Questionnaire adapted from Session Rating Scale by Lynn D. Johnson, Scott D. Miller and Barry L. Duncan (2000)

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Are you or your child receiving psychology intervention at Sprout Psychology?
您或您的孩子是否在Sprout  Psychology 接受心理干预?
*
How long have you / your child received services with us? 您 / 您的孩子接受过我们服务多长时间了? *
Who is your clinician? 您的心理学家是谁? *
How satisfied are you with our admin support? 您对我们的客户服务满意吗? *
Strongly Agree 强烈同意
Agree 同意
Neutral 中立
Disagree 不同意
Strongly Disagree 强烈不同意
I feel I have built a respectable and reliable relationship with the admin staff 我感到客户服务人员的真诚和可靠
The admin staff is able to provide solutions to my queries 客户服务能妥善处理我的问题
The admin staff communicates effectively with me 客户服务团队与我保持着良好沟通
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