Hello! We are researchers from EA who are looking to speak with players about their experiences with support for mobile games. Answering this survey may lead to you being contacted by a researcher for a one on one chat.

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐩𝐮𝐫𝐩𝐨𝐬𝐞 𝐨𝐟 𝐭𝐡𝐢𝐬 𝐬𝐮𝐫𝐯𝐞𝐲?
This survey is purely a volunteer call. We are currently looking for volunteers for one on one interviews with a researcher. Completion of this survey will submit your interest to the research team for review. You may be contacted for further research if you are a good fit for the study at hand. If this study is not the right fit, you may submit your information for future studies.

𝐖𝐡𝐲 𝐚𝐫𝐞 𝐲𝐨𝐮 𝐛𝐞𝐢𝐧𝐠 𝐚𝐬𝐤𝐞𝐝 𝐭𝐨 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐭𝐡𝐢𝐬 𝐬𝐮𝐫𝐯𝐞𝐲?
We want to hear from our players! You are seeing this page because you clicked on a link advertised on EA's social media channels. Completing this survey indicates your interest in speaking with an EA researcher about your experience. You must be above the age of 18 to participate.

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐢𝐧𝐯𝐨𝐥𝐯𝐞𝐝 𝐰𝐢𝐭𝐡 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐧𝐠 𝐢𝐧 𝐭𝐡𝐢𝐬 𝐬𝐮𝐫𝐯𝐞𝐲?
In this survey, you will answer a few questions about your mobile gaming style and your past experiences with support, if any. If your answers show a good fit for the current study, you may be invited via email to a future informal research session.

𝐇𝐨𝐰 𝐦𝐮𝐜𝐡 𝐭𝐢𝐦𝐞 𝐰𝐢𝐥𝐥 𝐭𝐡𝐢𝐬 𝐭𝐚𝐤𝐞?
This recruitment survey will take 3-5 minutes to complete. If you are selected for a one on one discussion with a researcher, the future study will take 45-60 minutes.

𝐀𝐫𝐞 𝐭𝐡𝐞𝐫𝐞 𝐚𝐧𝐲 𝐫𝐢𝐬𝐤𝐬 𝐢𝐧𝐯𝐨𝐥𝐯𝐞𝐝 𝐢𝐧 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐧𝐠 𝐢𝐧 𝐭𝐡𝐢𝐬 𝐬𝐭𝐮𝐝𝐲?
This survey involves no risk. If you feel any discomfort, you do not have to answer any questions you do not want to. You are free to close the browser to exit the survey at any time. Closing the browser before clicking submit at the end of the survey ensures that your answers will not be saved.

𝐈𝐬 𝐭𝐡𝐞𝐫𝐞 𝐜𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧 𝐢𝐧𝐯𝐨𝐥𝐯𝐞𝐝?
We are not currently offering compensation for completing this survey or participating in the following study