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NOAA Website Customer Satisfaction Survey
OMB-approved survey for NOAA CoastWatch Great Lakes Regional Node
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OMB Control Number 0648-0342
Please rate your level of satisfaction with the following aspects of the website:
1. Your overall impression of our site:
*
Extremely dissatisfied
1
2
3
4
5
Extremely satisfied
2. Ability to navigate within our site:
*
Extremely dissatisfied
1
2
3
4
5
Extremely satisfied
3. Organization of information:
*
Extremely dissatisfied
1
2
3
4
5
Extremely satisfied
4. How often do you visit our site?
Daily
Weekly
Monthly
Occasionally
Once
Clear selection
5. If you were looking for specific information, were you able to find it?
Yes, easily
Yes, but it took some effort
Only part of it
No
I was just browsing
Clear selection
6. How do you plan to use the information provided on our site?
Your answer
7. Which best describes you/your affiliation?
Choose
University Faclty/Staff
Teacher (K - 12)
Student (K - 12)
Student (University)
Non-Profit Organization
State/Local Government
NOAA
Other federal government
Military
Policymaker
Business/Industry
News Media
General Public
Other
8. How did you find our site?
Choose
Search Engine
Link from another site
Word of mouth
Media source (e.g., television, newspaper)
Made a guess
Other
9. Do you have suggestions about improving the site?
Your answer
10. Would you still return to this website if you could get this information or service from another source?
Yes
No
Clear selection
11. Will you recommend this website to a friend or colleague?
Yes
No
Clear selection
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