2023 Tri-Alliance Member Survey

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Name (optional)

How long have you been a member with us?

Less than 1 year

1-3 years

3-5 years

5+ years

Clear selection

What type of membership do you hold?

Annual

Social

Short Course

Long Course

Personalised

10 Session Pass

How do you perceive the value for money of your membership?

Very good

Quite good

Average

Quite poor

Very poor

Clear selection

Why did you decide to become a member with us?

What do you perceive as being the biggest benefit/s of being a member?

What level of athlete do you see yourself as being?

Beginner

Intermediate

Advanced

High performance

Clear selection

Are you currently training towards a certain goal or race? If so, what is it?

How many training sessions do you generally attend per week?

None

1-2

3-4

Clear selection

What do you enjoy most about training with us?

What is your favourite type of session to attend?

Is there anything we could do to enable you to attend more training sessions? (Eg. Altering timing/length/frequency of sessions etc.)

Would you be interested in attending training sessions during typical 9-5 working hours if they were offered? Eg. A weekday mid-morning swim session

Yes

Maybe, depending on the day

Clear selection

If so, are there any particular day/s or time/s during the week that would work best for you to attend?

Are there any services that we don't currently provide members that you would find beneficial?

Is there any team apparel that you would like us to stock which isn't currently offered?

What is your preferred method of receiving communications and updates from us?

Social media

Text

No preference

Other:

Clear selection

We are hoping to collate a number of member testimonials to use in our marketing and promotion. If you would be happy to provide us with a short testimonial on how we have supported and strengthened your triathlon journey, we would greatly appreciate if you could do so below:

If you would be interested in being contacted about attending a short focus group session with us to provide some further feedback on our offerings, please provide your preferred contact details below:

If you have any other feedback or comments regarding your training experience and/or our member offerings, please provide it below:

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