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HelioTech Website Survey
Open our website and survey on two separate windows. Review the web and answer the following questions. Thank You!
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* Indicates required question
Email
*
Your email
Last Name
*
Your answer
First Name
*
Your answer
Age
*
Your answer
Grade
*
Your answer
HOMEPAGE
How professional does the homepage look?
*
Professional
Somewhat professional
Unprofessional
How quickly did you realize what we sell?
*
Don't really know what you sell
1
2
3
4
5
Very quickly
Does the homepage represent what Heliotech is about?
*
Yes it does represent what Heliotech is
No, needs more work
Do the images in our homepage look professional?
Not professional
1
2
3
4
5
Very professional
Clear selection
NAVIGATION
How easy is it for you to navigate on our website
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Difficult
1
2
3
4
5
Not difficult
How organized are the categories in the navigation bar?
*
Unorganized
1
2
3
4
5
Organized
How quick did the website change between sub page
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Slow
1
2
3
4
5
Quickly
PRODUCTS PAGE
The product description completely described the product.
*
Strongly disagree
1
2
3
4
5
Strongly agree
Are there any products you would like to see us offering?
*
Your answer
CUSTOMER SERVICE
You were able to find our contact information
*
Strongly disagree (was not able to find contact info.)
1
2
3
4
5
Strongly agree
Did our FAQ answer some of your questions?
Did not find the answer
1
2
3
4
5
Very helpful
Clear selection
You were able to contact us.
Yes
No
The FAQ was clear and precise
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
ABOUT US PAGE
You were able to browse through each department page
*
Disagree
1
2
3
4
5
Agree
USER EXPERIENCE
How satisfied are you with the customer experience on the website?
*
Not statisfied
1
2
3
4
5
Very satisfied
What suggestions do you have to improve the customer experience?
*
Your answer
Overall, how much would you trust the site based on how it looks?
*
Definitely would NOT trust
1
2
3
4
5
Definitely trust
How likely would you buy from this site, if you were in need of a product we sell?
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Not likely
1
2
3
4
5
Very likely
How likely would you recommend these products to someone?
*
Not likely at all
1
2
3
4
5
Very likely
Any Comments?
*
Your answer
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