Satisfaction survey

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Satisfaction survey

Suicide prevention line / Prévention Suicide Laval

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Why did you contact the Prévention Suicide Laval line? *

I had suicidal thoughts

I was worried about a loved one who is experiencing suicidal thoughts

I am bereaved by the suicide of a loved one

I am a professional and I needed support for an intervention

I am a Sentinelle and I was calling as part of the programm

I am a first responder and was calling for a suicidal risk estimate

Other

How many times have you contacted the Prévention Suicide Laval line? *

1-3 times

4-10 times

10 times or more

I prefer not to specify

I don't know

If possible, specify what time of day you called *

On weekdays, between 8:00 a.m. and 4:00 p.m.

On weekdays, between 16:00 and midnight

On weekdays, between midnight and 8:00 am

On weekends, between 8:00 a.m. and 4:00 p.m.

On weekends, between 16:00 and midnight

On weekends, between midnight and 8:00 am

I prefer not to specify

I don't remember

Overall, how would you describe the quality of your experience with Prevention Suicide Laval? *

Very positive

Rather positive

Neutral

Rather negative

Very negative

I received services according to my language of use, in French or English.

Yes

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By calling Prévention Suicide Laval, I was able to talk to a worker without delay.

Fully agree

Relatively agree

Indecisive

Relatively disagree

Strongly disagree

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I felt that the worker I spoke to was empathetic to what I was experiencing

Fully agree

Relatively agree

Indecisive

Relatively disagree

Strongly disagree

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I was treated with professionalism and respect

Fully agree

Relatively agree

Indecisive

Relatively disagree

Strongly disagree

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The confidentiality of my call was respected

Fully agree

Relatively agree

Indecisive

Relatively disagree

Strongly disagree

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Following my call, I was referred to another organization adapted to my needs

Fully agree

Relatively agree

Indecisive

Relatively disagree

Strongly disagree

I don't know, I'm still waiting for service

Not applicable

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At the beginning of your call, how much was your level of psychological distress?

I felt no distress

My distress was extreme

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At the end of your call, how much was your level of psychological distress?

I felt no distress

My distress was extreme

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Would you like to add an additional comment related to the services of Prévention Suicide Laval?

提交

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