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Ruth Enlow Library - Strategic Plan Survey 2023
Thank you for helping us determine the Library's priorities for the near future with your input!
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Which do you consider your "home" library?
*
Accident
Friendsville
Grantsville
Kitzmiller
Oakland
Other:
How often do you visit the Library?
*
Daily or almost daily
Weekly
About once a month
A few times a year
Never in person/This is my first visit
How often do you visit the Library's website at www.relib.net?
*
Daily or almost daily
Weekly
About once a month
A few times a year
This is my first visit
Never
Which of these Library services have you used in the past year? Please mark all that apply.
*
Borrowing Library material such as books, DVDs, etc.
Ordering Library materials from other branches or through interlibrary loan
Using public Internet computers
Using Library Wifi
Using online databases or tutoring services
Downloading ebooks or e-audiobooks
Reading newspapers or magazines in the Library
Meeting with friends
Using local history materials at the Library
Using digitized local history materials (The Republican, Glades Star, WHILBR)
Attending a program or class for adults
Attending a program or class for kids
Obtaining information from Library staff
Obtaining forms or information distributed by local, state or Federal government
Using the photocopier or fax machine
Working on a resume or applying for a job
Attending a non-Library public meeting
Participating in a reading challenge or 1000 Books Before Kindergarten
Participating in a take-home craft or craft station
Using a meeting room or study room
Accessing the Library's Facebook page
Accessing the Library's Youtube channel
Accessing the Library's Instagram page
Other:
Required
How would you characterize the Library's customer service?
Poor
1
2
3
4
5
Excellent
Clear selection
How would you characterize the availability of the materials you're looking for?
Poor
1
2
3
4
5
Excellent
Clear selection
How would you characterize the Library's hours of operation?
Poor
1
2
3
4
5
Excellent
Clear selection
How would you characterize the quality of Library programs for adults?
Poor
1
2
3
4
5
Excellent
Clear selection
How would you characterize the quality of Library programs for kids/families?
Poor
1
2
3
4
5
Excellent
Clear selection
How effectively does the Library make its programs and services known to you?
Poor
1
2
3
4
5
Excellent
Clear selection
How well-designed is the Library's website?
Poor
1
2
3
4
5
Excellent
Clear selection
How much of what the Library has to offer do you feel that you're familiar with?
Completely unfamiliar
1
2
3
4
5
All of it
Clear selection
If the Library were to offer the following programs or services, which would you use personally?
Wireless printing
Digitized local history resources
Public laser engraver
Self-checkout
Bookmobile
Life skills classes
Virtual reality
Current events discussions
Author visits or lectures
Electric vehicle charging
Small business assistance/classes
Other:
If the Library were to add more non-book items to check out to the public, which would you use personally?
Board games
Power tools
Sewing machine
Fishing poles
Wifi hotspots
Art prints
Literacy kits (backpacks)
Baking pans/cookie cutters
Podcasting/streaming equipment
Video games
Musical instruments
Other:
How do you usually hear about programs or classes at the Library? Please check all that apply:
Library staff
Word of mouth
Promotional material inside Library
Promotional material found at other locations in community
Email from Library or Shelf Talk newsletter
Library website
Library social media pages
Another social media page (non-Library)
Newspaper
School
Other websites
Radio
Other:
I am:
A full time Garrett County resident
A resident of an area adjoining Garrett County
A part-time resident of Garrett County
Just visiting
Other:
Clear selection
My age is:
*
10 or younger
11-14
15-19
20-29
30-39
40-49
50-59
60-69
70+
Decline to state
Please give us your comments and suggestions for improving the Library or adding new programs or services here!
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