Staff exhibit cultural sensitivity/cultural humility in interactions with diverse groups. *
Cultural sensitivity refers to a set of skills that allows you to learn about and understand people whose cultural background is not the same as yours. As you go about your daily life, you operate with the awareness that cultural differences between yourself and the people you meet exist without assigning them a value. You see differences as a positive thing, and don’t consider one culture better or worse, right or wrong. (citation: Diverse Corps).
Cultural humility is a lifelong process of self-reflection and self-critique whereby the individual not only learns about another’s culture, but one starts with an examination of her/his own beliefs and cultural identities. (citation: National Institutes of Health).