Smartphone Usage Survey
Dear Tecno user, We'd like to invite you to participate in this smartphone usage survey. This survey aims to understand how satisfied you are with current smartphone. It will help Transsion to better the design of the next-generation products. This survey will take you about 10 minutes to complete, thank you.
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1.Please assess your satisfaction level with the following aspects of camera and display features *
Very satisfied
Satisfied
Neutral
dissatisfied
Very dissatisfied
I never used it
Camera pixels
Beauty mode/Portrait mode
Low-light mode
Wide angle mode
Focus speed
Front camera performance
Rear camera performance
Video recording
Shutter speed
Response time of camera (e.g. switch photograph mode)
Color richness of display
Display brightness
Display resolution
1-1.Using a 0-10 scale: How do you feel about overall camera and display performance? (10 means  very satisfied; 0 means very dissatisfied) *
Very dissatisfied
Very satisfied
2.Please assess your satisfaction level with the following aspects of battery performance *
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
I never used it
Charge speed
Battery life
Power saving mode
Thermal performance of battery recharging
Thermal performance of phone call
Thermal performance of video watching
Thermal performance of game playing
2-1.Using a 0-10 scale: How do you feel about overall smartphone battery performance? (10 means  very satisfied; 0 means very dissatisfied) *
Very dissatisfied
Very satisfied
3.Please assess your satisfaction level with the following aspects of operational performance *
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
I never used it
The startup time of any application
It is smooth when running application without any hangs.
Using many applications at the same time without any hangs
Running/Operating speed
Internal storage (e.g. ROM size)
3-1.Using a 0-10 scale: How do you feel about overall smartphone operational performance? (10 means  very satisfied; 0 means very dissatisfied) *
Very dissatisfied
Very satisfied
4.Please assess your satisfaction level with the following aspects of operational stability *
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
I never used it
Operating system stability(e.g. no lag or no sudden black)
Application operating stability (e.g. no crash or no auto-restart)
I can download and install any application that I want
4-1.Using a 0-10 scale: How do you feel about overall smartphone operational stability? (10 means  very satisfied; 0 means very dissatisfied) *
Very dissatisfied
Very satisfied
5.Please assess your satisfaction level with the following aspects of smartphone signal strength *
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
I never used it
Stability of phone call connection
Internet connection speed(e.g. 4G or 5G signal)
Internet transfer speed(e.g. 4G or 5G signal)
WIFI connection speed
WIFI transfer speed
Navigation performance (e.g. GPS signal)
Bluetooth connection speed
5-1.Using a 0-10 scale: How do you feel about overall smartphone signal strength? (10 means  very satisfied; 0 means very dissatisfied) *
Very dissatisfied
Very satisfied
6.Please assess your satisfaction level with the following aspects of smartphone sound qality *
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
I never used it
The sound quality of phone call
The sound quality of video call
The sound quality of music listening or video watching
The sound quality of speaker
The sound quality of earphone
The volume of phone call
The volume of video call
The volume of music listening or video watching
The volume of speaker
The volume of earphone
6-1.Using a 0-10 scale: How do you feel about overall smartphone sound quality? (10 means  very satisfied; 0 means very dissatisfied) *
Very dissatisfied
Very satisfied
7.Please assess your satisfaction level with the following aspects of smartphone interface *
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
I never used it
The consistency of the vioverall visual design (e,g, icons, Fonts)
The reasonability of overall interface layout
The attractiveness of overall color collocation (e.g. APP color design)
7-1.Using a 0-10 scale: How do you feel about overall smartphone interface? (10 means  very satisfied; 0 means very dissatisfied) *
Very dissatisfied
Very satisfied
8.Please assess your satisfaction level with the following aspects of smartphone using experince *
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
I never used it
it is instinctive to find any features that I want
It is easy to use new features without spending lots of time on learning it.
It is smooth that switch from one feature to another
8-1.Using a 0-10 scale: How do you feel about overall smartphone using experience? (10 means  very satisfied; 0 means very dissatisfied) *
Very dissatisfied
Very satisfied
9.How likely would you recommend your smartphone to family, friend, or colleague? Please rate it on a scale of 0 to 10. (10 means extremely likely to recommend to others, 0 means not at all likely to recommend to others) *
Not at all likely to recommend
Extremely likely to recommend
Choose your country or region *
Which of the following smartphone are you using currently? *
Choose your gender *
Choose your age *
Choose your occupation *
Which of the following brands would you take into consideration when purchasing a new smartphone? (Select all that apply) *
Required
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