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Amerige Heights Internet Installation Survey
Thank You for participating in this survey. We will use your feedback to improve the installation process for the community. If you would like to be contacted about your installation, please let us know below in the comments section and one of the Amerige Heights Internet Committee members will follow up with you.
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Amerige Heights Internet Committee
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* Indicates required question
Name
*
Your answer
Address
*
Your answer
Email Address or phone number
Your answer
Installation Webpage - How helpful was the information provided on the "Installations" tab on the gigabitnow.com/amerigeheights website?
*
Not helpful at all
1
2
3
4
5
Extremely helpful and informative
Installation appointment – Was your experience pleasant in scheduling an installation appointment for the fiber service to be installed?
*
Not very pleasant
1
2
3
4
5
Very pleasant
Pre-Install phone call – Were you notified at least 15 minutes in advance of the technician showing up to your installation appointment?
*
Yes
No
Required
Before starting to work on your property, the installer went over the scope of work that was going to take place that day. After the work was complete, do you feel that the initial assessment was accurate?
*
It was not accurate at all
1
2
3
4
5
Extremely accurate
Was the
in-home
portion of the installation completed within a two hour window?
Yes
No
What do you feel is the level of sophistication of your home network?
*
Advanced
Moderate - Have a simple WiFi setup but I understand how to make changes
Very basic - Someone sets it up for me and it just works
Required
Are you and your family enjoying the increase in internet speed?
*
Have not noticed the difference
1
2
3
4
5
It is way faster!
How can we improve the installation process for residents?
Your answer
Do you wish to leave any additional feedback?
Your answer
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