Thank you for submitting a request for Technology Assistance for South Redford School District. Please fill out this form as completely as possible, making sure you give as much detail on the issue or type of request needed so we can route this to the appropriate person.

This form's responses are being monitored. Due to the high volume of requests we cannot determine a turn-around time yet. But we are working as fast possible to resolve your requests. Family requests are our top priority.

After filling out this form a member of the Technology team will reach out to you to either get more information or give you possible resolutions. Please do your best to answer our responses as fast as possible. If we do not get a response after contacting you twice in a row we will assume the issue is resolved. You can always reach back out to us or fill this form out again if that is not the case. Thank you for your understanding. We want to help out as many people as soon as we can.

Thank you!

Before proceeding please check if one of these updated documents solves your issue:

How to login to Chromebook:  https://docs.google.com/document/d/11cce1HnkrT8ZEnpDBMyG_q6KOs8TDSAWsHHLQNVzHYQ/edit

How to login to Canvas: https://docs.google.com/document/d/1pse5fdmlwUEjEOduiODsJF_KkpqpkJbVbbtni7grjkM/edit?usp=sharing

How to update Chromebook (Note: Chromebook should be on version 96 or higher): https://docs.google.com/document/d/15C0H6-b_Y4TLvZe7A3jjWfTCUa6k_BGiWJ6_zVnzkjQ/edit?usp=sharing

Zoom Troubleshooting (try these solutions first before writing a ticket!)
https://docs.google.com/document/d/1KUTGSCruDVLR0zVIpItF05Kqn6JdFK6oJz7KEPMvnUI/edit?usp=sharing