Duo Launch Survey

Your comments matter to us, and we want your honest opinions!! 

If you need immediate assistance with Duo, contact the Service Desk at 208.282.4357 or help@isu.edu. We are also happy to come to your area to present on Duo and answer questions. Contact Marjanna Hulet (x2598) or Debra Brower (x2996) for arrangements. 

We have additional Duo Information in our TigerTracks Knowledge Base. 

Thanks,

The ITS Training and Communication Team

 Name
Contact Number
The ISU IT Team is always happy to help! Do you have questions about Duo Security?

Note: If you mark yes, please make sure and list your name and contact number; we will have one of our friendly ITS staff reach out to help. 
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Please rate your level of satisfaction with the following aspects of Duo Security:
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Unsatisfied
Very Unsatisfied
Instruction Clarity
Ease of Installation
Ease of Use
Overall Performance
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What is the method you use most often for signing in?
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If you opted to use a token (aka hardware token, security token, key fob) with Duo Security to access ISU-protected systems, please share your experience. 
Please answer the following questions about our IT Service Desk.
I did not contact the IT Service Desk
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Unsatisfied
Very Unsatisfied
Rate your satisfaction with IT Service Desk in solving Duo issues.
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Did you know that the TigerTracks Duo Information Knowledge Base article is available for additional support?
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Have you had any problems using Duo Security?
Your opinion matters; please use the space below to list comments or suggestions regarding your experience installing or using Duo Security. 
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