Ecolodge Improvement Survey
Your responses will not be publicly matched with your lodge/hotel name and will therefore be kept confidential.

The purpose of this survey is for my final practicum and research project for my Master's of Business Administration from the Middlebury Institute of International Studies where I work on improvement and consultant strategies for ecolodges and eco hotels worldwide.

Thank you for your time and honest participation - your information will never be sold, distributed, or used for solicitation of services beyond what you request.
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What is the name of the lodge you represent? *
What is your role at this lodge? *
How long have you been in your current role? *
Where is this lodge located? *
What do you feel is the most FREQUENT guest complaint you or your staff receive? *
Which area of lodge operations do you feel your team needs the most improvement?                                                                                                             (check all that need immediate assistance) *
Required
If you had to choose only one area to improve at your lodge which would you say is the most important to you currently? *
CONSULTANT: a person who provides expert advice professionally.    SYNONYMS: adviser, guide, counsellor
Have you or your team ever worked with an outside consultant to address lodge issues? *
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