What to Expect & Misc. Business (Cancellations, Refunds, & Policies)
Creative Arts Therapy & Integrative Care (CREARTH)
crearthcare.com | crearth.care@gmail.com 


Creative Arts in Health & Healing


The sessions we share are about creating art, but also they're about our personal story. Through color, images, the written, spoken, and sung word, music and sound, and more, we are able to move through our interior narratives giving expression and voice, until finally we present a tangible culmination of our living journey: our created artwork.

Sessions usually last about 90 minutes. Each session typically has its own focus which can be linked to previous sessions, up-coming sessions, or is a stand alone arts experience and exploration. Many sessions are intermodal, which means they may move among two or more arts areas, depending on the stated goals of the clients.

We'll begin each session with a quiet moment of reflecting and centering, a quick check-in to see how we're doing, and then a brief seque experiential to set the arts focus for the session. Next comes the main focus and art making, usually with a prompt for inspiration. Time is given to explore the medium and create---then share! We close with a quiet moment of self and soul and connection, honoring the space, the art, the sharing, and each other.

Expect to......
Have fun; explore; let go of expectations; connect; learn more about creative arts and self expression; free yourself from that inner critic!

Cancellations:
If you need to cancel a scheduled session, we understand that 24-hour advance notice isn't always possible. Please let us know as soon as you can that you won't be able to meet--even if it's at the last minute (or ten minutes after we were scheduled to begin.) It's important to have an open door for communication. Please note that, depending on the situation, you may be charged a $25.00 fee if you cancel and less than 24 hours advance notice is given.

Payment:
Payments are due at time of service or according to an approved individualized payment plan. Payments are made online using our website's payment page (crearthcare.com). All payments are through PayPal.

Refunds:
(1) We do not provide refunds for individually scheduled sessions since payment is due at time of service.

(2) If you have purchased one of our packages but are not able to use all the sessions purchased, refunds are made according to the following schedule:
> 90% refund of cost of unused sessions if cancelling within the first 8 calendar days from date of purchase.
> 70% refund of cost of unused sessions if cancelling after 8 days but before 14 calendar days from date of purchase.
> We do not refund after 14 calendar days post purchase date except in certain situations which are reviewed on a case-by-case basis.

If you need to request a refund, please notify us in writing via email or our website message box. Allow 14 business days to process your request. Approvals are sent out via email within 10 business days after request has been successfully processed by CREARTH. Approved refunds are made within 30 business days of approval. Refund amounts are done through PayPal and put onto the original card used to make purchase.

Policies/Guiding Principles:
The following CREARTH Creative Arts in Health & Healing Guiding Principles apply to individual and group in-person, video, phone, and messaging sessions, as well as to our workshops.

1.   Boundaries are always respected–your boundaries as well as the facilitator’s;
2.   Learning is a mutual experience: we learn from each other;
3.   The time we share together is grounded in compassion, love, and honesty;
4.   Judgments are not made;
5.   Together, we create a safe space to create artwork and share;
6.   Opportunities will be provided to share your journey through music and soundscapes, journaling, expressive writing, body-mind-spirit, visual arts, language arts, movement, culinary arts, eco-arts—-with consideration to your preferred creative arts area(s);
7.   Sometimes, as part of the CREARTH Creative Arts in Health & Healing experience, you may feel encouraged, even gently challenged, to take a risk or to try new things—but you will never be pushed. You and your truth will always be respected. We believe in your strength and we support your self-empowerment;
8.   Participating in CREARTH Creative Arts in Health & Healing sessions and/or workshops can sometimes involve stepping outside of one’s comfort zone. Together, we will do everything we can to make the creative arts experience emotionally and physically safe for you, up to and including referrals to licensed support professionals should your facilitator feel this is needed;
9.   Your facilitator will not abandon you or the group, and will continue to support you throughout the time you share together in sessions and/or workshops;
10. The CREARTH Creative Arts in Health & Healing individual and group sessions, and our workshops, are creative arts experientals. They are non-clinical and are not therapy.


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