Forensic Services 2 Minute Survey
We value the ideas and opinions of our stakeholders and appreciate you taking two minutes to complete our survey.
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Which laboratory region(s) does this survey reference? Please check all that may be involved. *
Required
Which discipline(s) does this survey reference? Please check all that may be involved. *
Required
If you wish to mention any particular staff member, please provide their name and your comments.
Evaluate the following statements for the interaction that you had with our staff:
Excellent
Very good
Good
Needs improvement
Not Acceptable
N/A
Demonstrated patience
Knowledgeable
Level of Professionalism
Accessibility
Provided clear, concise information
Positive language and intonations
Clear selection
Evaluate the following statements for our communication.
Excellent
Very good
Good
Needs improvement
Not Acceptable
N/A
Process is understandable
Efficient, friendly phone assistance
Effective overall communication
Clear selection
Evaluate the following statements for our timeliness:
Excellent
Very good
Good
Needs improvement
Not Acceptable
N/A
Reasonable turnaround time
Reasonable in-person wait time
If rush, committed to a time frame
Clear selection
Evaluate the following statements for the services offered by our laboratory:
Excellent
Very good
Good
Needs improvement
Not Acceptable
N/A
Scope of services offered
Additional assistance available
Relevance of training offered
Laboratory hours of operation
Overall cleanliness of facility
Ease of access to facility
Clear selection
Any additional comments:
Do you wish to remain anonymous? *
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