Hi,
We are currently evaluating use-cases for the application of generative AI in Financial Services companies.
Several companies have already begun testing generative AI products:
In our opinion, Artificial Intelligence has the potential to provide benefits in terms of speed/efficiency, objectivity, and scalability that positively create cost savings and/or increase revenue if the risks of it's application are well managed.
Speed and Efficiency: AI tools can process and analyze vast amounts of data quickly and providing faster responses. Data quality will be an issue. If provided quantitative data, will the model use correct values along the way?
Objectivity: Despite a data bias, AI has the potential to provide more objective summaries and recommendations compared to human advisors. However, AI might struggle to understand complex relevant context.
Scalability: AI tools can perform their work 24/7/365 and can handle a large number of queries concurrently without compromising quality and speed. Yet this might lead to unrealistic customer expectations and misaligned time horizons in decision making.
But these are just our thoughts. We would love to hear yours
We only ask for a few minutes of your time to complete this survey.
With best regards and many thanks!