Customer Satisfaction Survey
The Landscape Architects Technical Committee (LATC) continually strives to provide the best customer service to consumers, candidates, and licensees. Please take a moment to complete the survey regarding your most recent experience with the LATC's staff or website.
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1. In your most recent contact with LATC, how would you rate the responsiveness and effectiveness of staff who assisted you?
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2. When you visited our website, how would you rate the ease of locating information?
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3. When you visited our website, how would you rate the usefulness of the provided information?
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4. If you submitted an application, how would you rate the timeliness of processing your application?
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5. If you filed a complaint, were you satisfied with knowing where to file a complaint and whom to contact?
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6. If you filed a complaint, how would you rate the timeliness of receiving resolution for your complaint?
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7. Were you satisfied with the overall service provided by the LATC?
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8. Please tell us how we can improve our services, or what additional services we might provide.
9. Please tell us if someone was particularly helpful to you.
10. Please indicate the nature of your interaction with the LATC.
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