Lowe's Garden+
These survey questions are being used to establish user needs around discovering, planning, purchasing, and caring for indoor/outdoor gardens.
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How often do you buy plants? *
What types of plants to you usually buy? *
Required
Where do you normally buy your plants? *
What inspires you to buy a new plant? (example: special occasions) *
What was it about the last few plants you can remember buying that made you want to bring them into your home? *
What characteristics are you looking for in a plant you're deciding to purchase? (example: looks vibrantly healthy) *
If you buy plants online, which sites do you use the most? And how was your experience using that site? *
When it comes to caring for a plant you bought online, what did the company you purchased it from do to inform you about proper care for that plant? *
When your plant arrived, was it everything you expected (example: healthy, close to what you saw in the product photos, exact same planter pot)? *
If you haven’t ever purchased plants online? What worries you about purchasing plants from an online store? *
How much do you know about plant care? *
Completely Clueless!
Professional Greenthumb
Have you ever had trouble caring for your plants in the past? What about that plant care could have led to the problem you had? *
When troubleshooting plant problems in the past, if you searched and found a helpful video online, what made you choose that video to help you with your problem? *
Have you ever taken an online plant care workshop before? If yes, what stands out as a key memory from that experience? If no, would you be open and willing to take an online plant care workshop? *
Do you prefer in-person workshops, blog posts or videos to learn about gardening? Why? *
Have you ever used a subscription service before? Tell me a little bit about what it was for, how long you kept your subscription and what made you cancel it? (if you did) *
How would you feel about being offered a curated plant subscription service? *
How often do you buy plant accessories (example: planter pots, watering cans, soil + fertilizer)? *
How familiar are you shopping online with Lowe’s? If you have shopped online, how was the checkout process? *
Thank you so much for your time and participating in this survey! Please leave your name and email below. 📬 *
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