Program Manager/VA/Customer Service

We are honored to have you apply to join our team. Please take the time to thoroughly and thoughtfully complete this application. Please note that your test project needs to be completed prior to filling out the application. A link to your test project and video is requested below.

Please make sure you read the following job description and requirements before completing the application to ensure you are a good candidate.

First Name *
Last Name *
Email *
Phone *
Pronouns *
City *
State *
Country *
Time Zone *
Hyperlink to your Instagram Handle *
Hyperlink to your Facebook Profile *
Hyperlink to your LinkedIn Profile  *
Hyperlink to your Website *
What is your Enneagram Number (including wing)?
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Click here to complete → https://www.truity.com/test/enneagram-personality-test-business
What is your Human Design?
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Click here to find out 
→ https://www.myhumandesign.com/get-your-chart/
What is your Myers-Briggs personality type?
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Click here to find out (if you don't already know)
→ https://www.truity.com/test/type-finder-personality-test-new 
Please take this Crystallizer Quiz and share your results below.
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Astrology = Sun Sign
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Astrology = Moon Sign
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Astrology = Rising Sign
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What do you know about Ashley Turner, The Haven and our brand? Why do you want to work with us?

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Describe your experience and number of years working with a virtual team.
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Do you have any experience related to yoga and/or psychology that you feel would be beneficial to you in this role? If so, please explain.
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What is your Program or Membership Management experience?

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What is your Project Management experience?

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When is the earliest date you are able to start working with us?
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What is your desired MONTHLY pay for 25 hours per week (to start with)?
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Are you open to exploring a flat fee/monthly package instead of hourly?
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Would you be open to growing into full time at some point?
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What's your average response time in a day?
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What do you really want? What’s your ideal 5-year vision for your career and life?
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What would a previous employer or client say your weaknesses are?
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What would a previous employer or client say your strengths are?
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How many hours per week are you currently available?
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Please rate your skills/experience on Creating SOPs & Setting up Systems
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Not at all
Excellent!
Please rate your skills/experience with writing, grammar, spelling.
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Not at all
Excellent!
Please rate your skills/experience with Managing Social Media.
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Not at all
Excellent!
Please rate your skills/experience with drafting email responses so customers feel seen/heard/appreciated.
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Not at all
Excellent!
Please rate your skills/experience with Organizing Content.
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Not at all
Excellent!
Please rate your skills/experience on Project Management.
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Not at all
Excellent!
Please rate your skills/experience on Team Management.
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Not at all
Excellent!
Please rate your skills/experience on Launch Management.
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Not at all
Excellent!
Please rate your skills/experience on Program Setup & Delivery.
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Not at all
Excellent!
Please rate your skills/experience of Tracking Metrics.
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Not at all
Excellent!
Please rate your skills/experience on Thrivecart/Stripe.
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Not at all
Excellent
Please rate your skills/experience on Leadpages.
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Not at all
Excellent
Please rate your skills/experience on ActiveCampaign.
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Not at all
Excellent
Please rate your skills/experience on ShowIt.
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Not at all
Excellent
Please rate your skills/experience on Canva, creating graphics & slide decks.
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Not at all
Excellent
Please rate your skills/experience on Kajabi.
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Not at all
Excellent
Please rate your skills/experience on Disciple.
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Not at all
Excellent
Please rate your skills/experience on Asana Project Manager
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Not at all
Excellent
Please rate your skills/experience on Google Suite: Drive, Docs, Sheets, Forms.
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Not at all
Excellent
You aren’t afraid to have difficult conversations and people feel appreciated & valued even after a tough conversation with you.
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Not at all
This is so me!
How would you prioritize the following email inquiries in order of urgency (1 being most urgent/respond immediately, 2 being normal, 3 being not urgent):
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1. Email from a lead.
2. Unable to access course content.
3. Request to be on a podast.
4. Question about certification requirement from a past course.
How many online launches have you worked on? Please explain the type of launch, revenue, your role and what went well/could have been improved.
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What is your experience conducting calls with customers? 
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What systems have you used to make sure you don't forget to follow up?
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It's the end of your day and there are emails that have not been responded to, what would you do?
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Tell us about a time you improved a system or process.
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What education do you have in Online Business, Management, Launches, Marketing, Systems, Social Media, AI, etc? Please list all courses you have taken, teachers/mentors or certificates you have.

What do you do to stay up-to-date on the latest trends in online marketing, memberships, AI, etc?
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