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Overall Satisfaction Survey
安達科技工程(亞洲)有限公司 CO-RAY Technology & Construction ( ASIA ) Ltd.
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By overall consideration, are you satisfied with our company?
1: Very dissatisfied 5: Very satisfied, 1: 非常不滿 5: 非常滿意
1. Purchase experience 購買經驗
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a.Demonstration process示範過程
b. Demonstration information 示範資訊
c. Sales person’s attitude 銷售人員的態度
d. Sales person’s professional performance 銷售人員的專業表現
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a.Demonstration process示範過程
b. Demonstration information 示範資訊
c. Sales person’s attitude 銷售人員的態度
d. Sales person’s professional performance 銷售人員的專業表現
e. Others if any 其他（如果有）:
Your answer
2. Delivery Process 交貨過程
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a. Delivery time 交貨時間
b. Product status 產品狀態
c. Delivery person’s attitude 送貨員的態度
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a. Delivery time 交貨時間
b. Product status 產品狀態
c. Delivery person’s attitude 送貨員的態度
d. Others if any 其他（如果有）:
Your answer
3. Product Satisfaction 產品滿意度
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a. Quality 質量
b. Applicability 適用性
c. Operation experience 操作經驗
d. Price worthiness 價格值得
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a. Quality 質量
b. Applicability 適用性
c. Operation experience 操作經驗
d. Price worthiness 價格值得
e. Others, if any 其他（如果有）:
Your answer
4. After Purchase Services 售後服務
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a. Maintenance time 維修時間
b. Maintenance quality 維修質量
c. Technical support person’s attitude 技術支持人員的態度
d. Technical support person’s professional performance 技術支持人員的專業表現
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a. Maintenance time 維修時間
b. Maintenance quality 維修質量
c. Technical support person’s attitude 技術支持人員的態度
d. Technical support person’s professional performance 技術支持人員的專業表現
e. Others, if any 其他（如果有）:
Your answer
5. Overall 總體
i. How likely would you be satisfied with the customer services? 您對我們的客戶服務有多滿意?
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Reason(s) 原因:
Your answer
ii. How likely were your requirements being satisfied? 您的要求有沒有被滿足？
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iii. How likely did our products contributed to your company? 我們的產品對貴公司的貢獻?
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iv. How likely are our products worth buying? 我們的產品值得購買？
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v. How likely do you trust our products and services? 您對我們的產品和服務有多信任？
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vi. How likely will you introduce our company to others? 您會介紹我們公司給他人
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vii. Comparing with other companies in the industry, how are you satisfied with our performance? 與業內其他公司相比，您對我們的表現滿意嗎？
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Clear selection
viii. How did you know our company? 您怎麼知道我們公司的？
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Loyal customer 忠實客戶
Recommendation 他人推薦
Articles/Magazines 文章/雜誌
Online searching 網上搜尋
College/Courses 學院/課程
Other:
Required
ix. Did you encountered any problems when cooperating with our company? 與我們公司合作時遇到任何問題嗎？
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Yes 有
No 沒有
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