Support Platform Survey

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To all our Shiltzians,

On the last months we all have experienced the struggle of a pandemic world and it also had an impact on us.
We understand the needs and complaints of our players that on the last months have seen affected.

As the support team, we want the best for this community, to provide the best service to our players.

For this reason, we want to share this survey with you to hear from you and improve our work in order to provide the best service we can and work united for the best of Seal BOD.

We kindly request you to help us with this anonymous survey, please be as serious as you can since this information will be useful for the team and the community wellbeing.

Love Seal,
Seal BOD Team

How was your overall experienced with the assistance received?

Clear selection

How often do you use our Support Platform?

Once a week

Once a month

Each time a new update is applied

Other:

Did the response of the GM Team solved your issue?

Clear selection

How satisfied are you with the ease of contacting our GM Team?

Clear selection

How satisfied are you with the clarity of information provided?

Clear selection

How would you rate our Support Team compared to other MMORPG's?

Clear selection

Please provide us a suggestion in order to improve our Customer Service

Please mention what kind of content you would like to see at the game

Submit

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