保証会社に加入されている方へ/To those who are enrolled in a guarantee company
保証会社に加入されている方は、解約日に関わらず、最終月の賃料は原則1か月分満額の引き落としがかかりますので、ご了承ください。日割り賃料等のご返金がある場合は、退去完了後に精算額を確定しご返金させていただきます。
なお、現在または退去時点で保証会社への滞納がある場合、精算額の確認及び返金手続きにお時間がかかる可能性がございます。予めご了承ください。
Regardless of the cancellation date, individuals who are enrolled in a guarantee company will have the full amount of the rent for the final month deducted. Please be aware of this. If there is a refund for prorated rent or any other amount, we will calculate and refund it after the completion of the move-out process.
Please note that if there is any outstanding payment to the guarantee company at present or upon moving out, there may be a possibility of delays in the confirmation of the settlement amount and the refund process. We kindly ask for your understanding in advance.