2024 Troop Cookie Manager Contract
*** PLEASE NOTE THAT IT MAY TAKE UP TO FIVE BUSINESS DAYS TO ADD A NEW CONTRACT SIGNER TO SMART COOKIES ***

Thank you so much for volunteering with the Girl Scout Cookie Program! Each troop must have a Troop Cookie Manager to participate in the program. The Troop Cookie Manager (TCM) coordinates and manages the Girl Scout Cookie Program logistics for the troop. The Troop Cookie Manager reports to the Troop Leaders and works closely with the Service Unit Cookie Manager.

As Troop Cookie Manager, you are the captain of your Troop's Cookie Team. You are able to delegate tasks once you train each member of your team to perform said task(s). Email Customer Care have your Delegates added to Smart Cookies. Delegates can be added as "view only" or they can have the same access you do. Ultimately, you are the responsible party.

By signing this contract, you understand and agree to:
    - complete all training related to the position of TCM.
    - read and understand, or seek clarification for, all Council communications regarding the Girl Scout Cookie Program including emails, online resources and all other program materials.
    - train and support the girls in your troop and their families.
    - receive then distribute printed materials, cookies, and rewards in a timely manner.
    - enter and review data in the online systems for your troop and aid in solving issues.
    - check in with participating girls in your troop regularly to see what they need, assess their cookie packages unsold (on-hand), and then report any questions or concerns to Customer Care.
    - work in tandem with other troop volunteers & parents (like the Troop Treasurer, Troop Leaders, etc.) to make Initial Order decisions, etc.
    - assist Troop Leaders with your troop's Family Cookie Meeting as needed.
    - update troop and girl settings in online logistics centers and register the troop for online sales as needed.
    - work with the Service Unit Cookie Manager to schedule product pick-up from the delivery site and make plans for troop product inventory distribution and any storage as needed.
    - collect money from girls, issue signed receipts, and record girl payments in online logistics centers.
    - deposit money in Troop Bank Account and verify Council Proceeds have been paid in online logistics systems.
    - record girl sales data in the online logistics systems and confirm online sales are correct and properly displaying.
    - be financially responsible for all cookies, Program Credits, and rewards while they are in your possession.
    - issue a receipt for every transaction involving money or cookies.
    - approve appropriate troop-secured Booth spots.
    - identify potential problem areas during the course of the Girl Scout Cookie Program and communicate regularly with the Service Unit Cookie Manager and Council Entrepreneurship Staff.
    - maintain and store all transaction and receipt records, Parent/Girl Contracts, and banking deposit documentation, then submit these along with Sales Reports from Smart Cookies to Troop Leaders.

You must be an Approved Volunteer who:
     - has registered as an adult Girl Scout for 2024 and has successfully completed Girl Scouts of Silver Sage background screening.*
is organized & detail-oriented, with the ability to maintain accurate records and handle large amounts of inventory.
     - can plan and meet deadlines.

     - has excellent communication skills and the ability to coordinate volunteer efforts and problem-solve in a positive manner.
     - learns on the go and welcomes new information as it comes.
     - follows the Girl Scout Promise and Law.
 * Qualifications and approval of individuals are reviewed and approved by council staff on an individual basis.


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Email *
Full Name *
3-Digit Service Unit Number
Troop Number *
Please enter the number only, with no zeros in front. (ex: 33 or 441)
Best Daytime Phone Number to Reach You
Mailing Address *
Shipping Address, If Different (No PO Boxes)
City *
State *
Zip *
Digital Signature
By digitally signing below, I agree to perform the above responsibilities. I agree that the products I accept become my financial responsibility while in my possession, and all distribution records must be maintained and submitted appropriately.
Full Name *
Date *
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