- complete all training related to the position of TCM.
- read and understand, or seek clarification for, all Council communications regarding the Girl Scout Cookie Program including emails, online resources and all other program materials.
- train and support the girls in your troop and their families.
- receive then distribute printed materials, cookies, and rewards in a timely manner.
- enter and review data in the online systems for your troop and aid in solving issues.
- check in with participating girls in your troop regularly to see what they need, assess their cookie packages unsold (on-hand), and then report any questions or concerns to Customer Care.
- work in tandem with other troop volunteers & parents (like the Troop Treasurer, Troop Leaders, etc.) to make Initial Order decisions, etc.
- assist Troop Leaders with your troop's Family Cookie Meeting as needed.
- update troop and girl settings in online logistics centers and register the troop for online sales as needed.
- work with the Service Unit Cookie Manager to schedule product
pick-up from the delivery site and make plans for troop product inventory
distribution and any storage as needed.
- collect money from girls, issue signed receipts, and record girl payments in online logistics centers.
- deposit money in Troop Bank Account and verify Council Proceeds have been paid in online logistics systems.
- record girl sales data in the online logistics systems and confirm online sales are correct and properly displaying.
- be financially responsible for all cookies, Program Credits, and rewards while they are in your possession.
- issue a receipt for every transaction involving money or cookies.
- approve appropriate troop-secured Booth spots.
- identify potential problem areas during the course of the Girl Scout
Cookie Program and communicate regularly with the Service Unit Cookie Manager
and Council Entrepreneurship Staff.
- maintain and store all transaction and receipt records, Parent/Girl Contracts, and banking deposit documentation, then submit these along with Sales Reports from Smart Cookies to Troop Leaders.
You must be an Approved Volunteer who:
- has registered as an adult Girl Scout for 2024 and has successfully
completed Girl Scouts of Silver Sage background screening.*