Feedback & Complaint Form

We value your feedback.  If you wish to give us a compliment or offer us a suggestion or submit a complaint, you can speak to our staff or the Club Manager. If you're not happy with their response you can speak to the General Manager of Association for Educational Projects Ltd (AEPL) at m.chavez@aepl.org.au. AEPL is the charitable entity responsible for Lowana Study Centre.

 

You can also submit your compliment, suggestion or complaint by using this form.

 

Making a complaint? 

What we need from you…

Please be clear, factual and tell us the outcome you would like. Providing your name and contact details will help us to get in touch and help resolve the issue. If you make a complaint anonymously, we won't be able to respond to you personally.

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Full name
Contact number
Email address
Details of feedback
What outcome would you like (if applicable)?

Privacy Notice:  By ticking this box, you consent to collection and storage of your personal information. We may use or disclose your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) for the primary purpose of addressing your feedback or resolving your complaint.

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