McCourt Tech Support Request Form

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Please see additional contact information for IT support that is outside the scope of McCourt's services:

For email, google apps, Net-ID enabled services (GMS, MyAccess, VPN, etc.) please contact the UIS help desk at (202) 687-4949 or help@georgetown.edu.

For xerox printer/copier issues, please contact (202) 687-4949 and select Prompt #3. After transferring to the Xerox/COS Help Desk, select Prompt #1 for service. Provide agent with: Name and number, department & location, serial number, and description of problem.

For problems with Canvas, please email canvas-help@georgetown.edu or contact Canvas support (833-476-1171).

To request assistance with classroom technology, please contact CETS at (202) 687-7491 or CETS@georgetown.edu.

Email *

Your Name *

Phone number where you can be reached

Type of Device (PC, Macbook, peripherals, etc.) *

Please describe problem in detail - what software was in use, error messages or codes, beeps, smoke, etc. *

Location of the Device (if applicable)

Thank you

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