Neonatal Care Survey

JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.

This survey is for the use of service users wishing to give their feedback about their experience of neonatal care at Bedford Hospital. If you would like to give feedback regarding maternity (ante-natal, delivery or post-natal) then please complete the midwifery survey on our website.

This survey is approximately 30 questions long, as we would like to know as much about you and your journey as possible. It will take around 5/10 minutes to complete and there are places to add additional information, if you would like to.

What year were your baby/babies admitted to Meadowbank Neonatal Unit? *

What month were your baby/babies admitted to Meadowbank Neonatal Unit? *

How long did your baby/babies stay on the neonatal unit?

Did you experience transitional care? (When your baby was still under the care of the neonatal unit but was staying with you on the post-natal ward)

Yes

Not Applicable

Clear selection

What gestational age were your baby/babies born at? (How many weeks pregnant were you?)

For this pregnancy, how many babies did you have admitted to neonatal care?

More than 3

Clear selection

What is your relationship to the baby/babies?

Mother

Father

Grandparent

Other family member

Friend

Clear selection

How would you describe your ethnicity?

Which is your local hospital?

Overall, how did you rate the care on Meadowbank Neonatal Unit?

Poor

Excellent

Clear selection

What was good about the care received?

What could be improved about the care you received? (please include anything that was not satisfactory)

During this pregnancy, did you know that your baby/babies may have to be admitted to neonatal care?

Yes

I'm not sure

Not Applicable

Clear selection

Did you have any previous knowledge of what neonatal care might look like?

Yes

A little

Other:

Clear selection

When did you first see your baby/babies on Meadowbank after their admission?

Less 2 hours

Less than 4 hours

Less than 12 hours

Less than 24 hours

More than 24 hours

Clear selection

When your baby/babies were admitted to neonatal care, was it explained to you why this was happening?

Yes

Cannot recall

Not Applicable

Clear selection

Were your baby/babies admitted to Meadowbank from another hospital?

Yes

They were transferred back to Meadowbank having being admitted there previously

Clear selection

Were your baby/babies transferred from Meadowbank to another hospital?

Yes

Clear selection

When your baby/babies were in Meadowbank, where was the main caregiver staying overnight?

Post-Natal Ward

Home

Rooming in on the neonatal unit

Staying with friends/relatives

A mixture of the above

Clear selection

During your baby/babies' stay on the unit:

Always

Usually

Sometimes

Rarely

Never

Not Applicable

Staff introduced themselves

I knew who was caring for my baby/babies each day

Staff were welcoming and approachable

I could be with my baby/babies whenever I wanted

I could contact the unit whenever I wanted

I was involved in my baby's care

I was involved in my baby's ward rounds

I was kept up to date with my baby's care/well-being

What was happening to my baby/babies was explained to me

I understood the information shared with me

Always

Usually

Sometimes

Rarely

Never

Not Applicable

Staff introduced themselves

I knew who was caring for my baby/babies each day

Staff were welcoming and approachable

I could be with my baby/babies whenever I wanted

I could contact the unit whenever I wanted

I was involved in my baby's care

I was involved in my baby's ward rounds

I was kept up to date with my baby's care/well-being

What was happening to my baby/babies was explained to me

I understood the information shared with me

Clear selection

Were video calls made available to you or other caregivers if you were away from your baby?

Yes

Sometimes

Not Applicable

Clear selection

Were you offered emotional support by the Meadowbank Psychotherapist or other hospital based services?

Yes

Not required

Clear selection

Did you access any group sessions such as Tea and Chat whilst your baby/babies were on the neonatal unit?

Yes

Unaware of any group sessions

Clear selection

When did you first have skin-on-skin contact with your baby after their admission to Meadowbank?

Less than 4 hours

Less than 8 hours

Less than 12 hours

Less than 24 hours

It wasn't made available to me

Not applicable

Clear selection

How often did you have skin-on-skin contact with your baby?

Often

Occasionally

Rarely

Never

Not Applicable

Clear selection

How did you feed your baby/babies whilst they were receiving neonatal care? (Tick all that apply)

Breastfeeding

Expressing

Formula Feeding

Tube Feeding

Other:

How would you rate the support you received about feeding your baby?

Poor

Excellent

Clear selection

Have you experienced the death of a baby/babies on the neonatal unit?

Yes

Clear selection

When your baby/babies were ready to go home:

Yes

Not Applicable

Did you feel prepared to take your baby/babies home?

Did you have the opportunity to stay overnight in a rooming in room before your baby came home?

Were you given enough notice of discharge to make arrangements?

Clear selection

Did you receive support in the community for caring for your baby?

Yes

Not Offered

Not required

Clear selection

Submit

Clear form

Never submit passwords through Google Forms.

This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy

Forms