NATIONAL EDUCATIONAL CYCLE - CASE & CONSULTANCY

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Block 2 - Refunds

Email *

Name *

1 point

LC *

1 point

Any EP or OP can request a refund *

2 points

True

False

Refunds are only applicable in the cases stated in the Annex 2 Compensation Policies. *

1 point

True

False

A Case Solving Procedure must be followed before a compensation can be authorized *

1 point

True

False

A compensation is the only and always applicable solution to all cases *

1 point

True

False

Is the official document that defines the rights, roles, obligations, responsibilities, procedures and protocols for every stakeholder participating in an exchange in any of the AIESEC programs. *

1 point

APIP

AEPP

COTRACTS

When can an LC request spaces for consultancy to ECB *

1 point

When the issue must be solved urgently

After a complaint is made

Always

After uploading a case to ECB

What is the maximum time for EPs and OPs to raise a complaint / ask for a Refund? *

1 point

6 months after violation

2 years after violation

12 months after violation

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