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Reboot Journal
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S1 Episode 1 - Uncertainty of the new normal
S1 Episode 2 - Rebuilding Trust and Relationships
S1 Episode 3 - Growth Mindset and Understanding and Practicing Humility
S1 Episode 4 - Understanding and Practicing Empathy
S1 Episode 5 - Understanding and Practicing Openness
S1 Episode 6 - Understanding and Practicing Trust
S1 Episode 7 - Understanding and Practicing Fairness
S1 Episode 8 - Understanding and Practicing Excellence
S1 Episode 9 - Teamwork and Effective Communications
S1 Episode 10 - Giver vs. Taker Mindset in Service
BONUS Episode for Branch Managers & Supervisors Introduction to seasonTWO
S2 Episode 1 - Self-Leadership and Self-Awareness
S2 Episode 2 - Self-Leadership and Self-Management
S2 Episode 3 - Data-driven Leadership
S2 Episode 4 - Self-Leadership and Awareness of Others
S2 Episode 5 - Self-Leadership and Leading Peers and Customers
S2 Episode 6 - Leading with Integrity and Ethics
S2 Episode 7 - Connecting with our customers again
S2 Episode 8 - Selling with a Service Mindset 1
S2 Episode 9 - Selling with a Service Mindset 2
S2 Episode 10 - Customer Recovery
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In the future episodes, we will share with you skills on leadership, customer service, and selling that you could practice at work. Are there specific topics you would like us to focus on that is relevant to your work as a frontliner?
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