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Social Tech Playbook for COVID-19 Response
Use this form to provide feedback on the Social Service Response Playbook. Feel free to request the next play, suggest resources, or just tell us what you think!
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I'd like to see a play on . . .
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I have feedback on a specific play:
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Use text messaging to reach people during social distancing
Use technology to make the transition from in-person to remote assistance easier
Improve Request for Proposals (RFPs) to deliver human-centered services
Serve Clients Online
Stand up a new system rapidly to get benefits to families (Pandemic-EBT)
Design simple and effective forms for benefit programs
Manage Increased Call Center Volume During COVID-19
Target outreach to individuals applying for unemployment compensation
Lead change and remote work in a time of crisis
Make policy changes that improve service delivery
Feedback:
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I am most interested in these topics for future plays:
Mobile
Workforce
Remote
Text messaging
Interviews
Procurement
Document handling
Self-service
Renewals
User experience
Virtual assistance
Data Management
Other:
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This form was created inside of The Center to Promote Healthcare Access (DBA: Alluma).
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