Crozet CONNECT Rider Survey 2022

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The following survey consists of (17) questions and should take approximately 8-10 minutes to complete.

This survey is intended to understand ridership changes that have occurred over the course of the pandemic, as well as general ridership needs in the area. Feedback will be used to consider changes to stop locations or schedules to better address current ridership and continue to plan for potential future riders.

What is your age?

What is your employment status?

Employed full-time

Employed part-time

Self-employed

Unemployed (looking for work)

Unemployed (not looking for work)

Unpaid volunteer or intern

Student Full-time

Student Part-time

Retired

Homemaker

Other:

Which best describes your current telecommuting schedule (work, school, etc.)?

I work remotely full time

I work remotely several days per week

I work remotely occasionally (a couple times a month)

I do not work remotely

Other:

Clear selection

When do you expect to return to the office full time?

1 month from today or sooner

2-6 months from today

6 or more months from today

Not at all (I already worked from home full time prior to COVID-19)

Not at all (I already worked from home part time)

Not at all (I plan to increase my time working from home)

I don't know.

N/A

Other:

Clear selection

Which days of the week do you commute between the Crozet and Charlottesville areas (typically)? Please include work, school, or other daytime activities that start in the morning and end in the afternoon.

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Other:

Which time is closest to your typical work or school start time?

What is the longest commute time you would consider when taking public transit (one-way)?

How long is your typical work shift (or number of hours spent on campus, etc.)?

What is your preferred pick-up time(s) to commute home? If you have variability in your schedule, choose the most typical times you would start your commute home.

1:00 PM

1:30 PM

2:00 PM

2:30 PM

3:00 PM

3:30 PM

4:00 PM

4:30 PM

5:00 PM

5:30 PM

6:00 PM

6:30 PM

7:00 PM

7:30 PM

8:00 PM

8:30 PM

9:00 PM

Other:

Which of these services have you used before, if any?

CONNECT (Jaunt Commuter Service)

Other Jaunt Services (Demand Response, ADA Paratransit, etc.)

Charlottesville Area Transit (CAT)

University Transit Service (UTS)(serves University of Virginia (UVA))

Afton Express

Which best describes your experience with Jaunt's CONNECT commuter service?

I currently use the CONNECT commuter service (within the past two weeks).

I currently use the CONNECT commuter service (occasionally, within the past three months).

I have used the CONNECT commuter service before but do not currently use it (but plan to use it in the future).

I have used the CONNECT commuter service before but do not currently use it (and do not plan to use it in the future).

I have not used the CONNECT commuter service but I would consider (or have considered) using it.

I have not used the CONNECT commuter service and I do not plan to.

I am not familiar with this service.

Other:

Clear selection

Where do you commute from? (Please list your apartment complex name, or street name, if possible. This information will be used to assess transit needs in the area.)

Where do you commute to? (Please list business name, university hall name, school name, or street name, if possible)

Do you currently feel comfortable riding public transit?

Yes, I feel comfortable riding.

No, I do not feel comfortable but I do not have another option.

No, I do not feel comfortable but I am a current rider out of choice.

No, I do not feel comfortable. I am not currently riding but will ride in the future when I feel safer doing so.

No, I do not feel safe riding public transit. I am not a current rider and do not plan to ride in the future.

Other:

Clear selection

Which of these safety concerns, if any, prevent you from using public transportation?

Ventilation on vehicles

Ventilation at stops

Mask/distancing enforcement on vehicles

Mask/distancing education

Sanitation/cleaning on vehicles

Sanitation/cleaning at stop locations

General security presence at stops

N/A

Other:

If you do not currently ride Jaunt, why not?

I currently carpool.

I don't want to lose parking pass privileges.

I prefer the personal space of my own vehicle.

I prefer to have my car to run errands during the day.

The stops are too far away from my home.

The travel time on transit is excessive.

I would need to bike to the stop and I'm worried there won't be rack space, or a place to leave my bike.

The current bus times do not work for my typical schedule.

My hours vary and the current service does not cover all my shifts.

I have a disability or general mobility issues that make public transit hard to take.

I would have to transfer buses in the city.

Lack of bus shelters.

I don't want to get caught outside in bad weather.

The current service is unreliable.

N/A

Other:

Is there anything about our current service you think could be improved?

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