Online warranty registration
Thank you for your kind support on Viessmann Product. Kindly complete the following detail to enjoy the comprehensive warranty coverage and after-sales experience.

Viessmann may use your responses together with existing data it has about you to ensure its products and services meet your needs. Viessmann will treat data collected from you in accordance with Viessmann Data Protection Statement. You can refer to https://www.viessmann.sg/en/data-protection.html to review the Statement.

FREE Extended warranty - Up to 6 months
  •  Free 3 months warranty extension when you have registered online
  •  Free 3 months warranty extension when you leave us a google review
How to leave a google review:
  1. Log in to your Google account, and search for Viessmann Singapore
  2. Find the reviews area (next to the star rating in your search results, or under Viessmann Singapore in the sidebar in Google search) and click on the blue font that says “WRITE A REVIEW.”
  3. Rate the business from 1 to 5 stars (the greater numbers indicate a positive experience), write about your experience. Indicate your product serial number in the review.
  4. Click 'POST' when you are done.

Warranty Terms:
1. The warranty specified herein is only valid and applicable to VIESSMANN water solution products purchased directly or from authorised dealers in Singapore.
2. Viessmann Singapore Pte Ltd shall warrant the product against manufacture and material defects based on the date of purchase (or date of official receipt) as follow:
  - Instant Water Heater: All Internal components are covered for Two (2) years. Heating elements - Five (5) years
  - Storage Water Heater: All Internal components are covered for Two (2) years. Tank leakage - Five (5) years.
 (Please note Viessmann shall only offer a one-time replacement in the event of tank leakage within the 5-year period. For any tank leakage occurs after first year, labor and service charges shall apply for the replacement.)
  - Water Purifier: All internal components (exclude consumable such as filters) are covered for Two (2) years
3. Installation, commissioning and maintenance must be carried out by licensed plumber/electrician and meet the requirements of current governing regulations and in accordance with the manual instruction.
4. Viessmann shall undertake either to repair or replace at our option without charges for any defect found  during the first year of warranty period, provided it has been properly maintained and operated in accordance with the operating instruction and has not been tampered with.
5. Product must not be taken apart, modified or repaired, except by authorised personnel.
6. Warranty shall exclude peripheral items such as shower head, hose, fittings and other accessories, consumables, pipe work, electrical work and replacement of false ceiling.
7. Warranty is not transferrable or assignable to any third party.  

For more information, you may refer to https://www.viessmann.sg/en/warranty.html
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