II. Confidentiality and Data Protection for Students
During our Registration process you are required to supply information concerning primarily about yourself. All data collected will be treated sensitive with utmost care and with strict compliance to our Confidentiality and Data Protection Policy.

A. Data to be Collected from Students
The following information are to be collected in our registration form and stated hereby the purposes as to why they are required:

1.       First name, middle name, and last name. For your identification and for the purposes of checking your name in the board exam results and in the cases of your re-enrollment with us.
2.       Age. For ratio and statistics. Pioneer Educational Review Center has admitted into review different ages including the elderlies, having this information helps us identify to which age-range the review is most effective or needs further adjustments. This portion also helps our lecturers to adjust their lectures and guidelines based on the age majority of our review classes.
3.       Gender. For your identification
4.       Civil Status. This helps us understand you in the cases you fail to attend your classes and easily assist in the cases of rescheduling. It is meant for background checking.
5.       City Address. This helps us understand you in the cases you come in late or fail to attend your classes if in the cases of affected areas by weather conditions, traffic, public events, and natural disasters. It is meant for background checking.
6.       Telephone, Cellphone Number, and E-mail. Used for informing you of schedules, changes, suspensions, reminders of payment balances, and all other relevant information concerning Pioneer Educational Review Center.
7.       School graduated. This helps us in our evaluation on you as per your school’s performance rating and standards.
8.       Year graduated. To determine your mental condition in terms of study and stock knowledge variables, and number of board examinations taken if applicable, or years of inactivity from either service or study.
9.       Birthdate. To verify your age.
10.   Other Degrees completed and Year Graduated. This informs us that you are a special case that in some incidence may be given free pass to the next review batch in the case you fail to attend the current one due to professional calls you had to take during review classes.
11.   Name of Father and Mother and their Occupation and Contact Numbers. For in cases of emergency. The occupation is to determine if you can pay for the tuition fee, it also helps our review director to assess the special cases of giving free admission.
12.   Honors. You are required to provide whether you graduated with honors in order to apply for Honorary fees (Cum Laude) and Free Admission (for Magna and Summa Cum Laude).
13.   2x2 ID Photo. For Registration and Identification purposes. A photo will also be requested if in case you ranked in the topnotchers’ list along with your testimony or dedication for the purposes of inspiring others in need of boosting morale and promotional campaigns for Pioneer Educational Review Center. This shall only be in effect if both parties involved are in agreement.

B. Other data

All other data in our care that are produced from the result of your enrollment with us will also be treated with the same security measures.
1. Your grades or scoring remarks are usually kept in our records and only released for bulletin boards to see your standing. Your remarks are also provided to upon your Dean of College as per their request to determine your performance and readiness to take the Board Exams.
2. Your attendance sheet will only be made available as per your Dean of College’s request.

C. Ramifications

For any breach of data security, please report to our office in full account of the said breach and we will take action based on the severity of the damage incurred according to our disciplinary measures and possible criminal charges on perpetrators.

D.      Rights & Privileges Concerning Lecturers over their product(s) and review materials
We have also created a policy guideline for students in the care of the following:
1.       Review Materials.
2.       Books.
3.       Video Files.

It is in our deep interest to protect our lecturers’ mastery in their teaching craft. With them we are a family who thrives in this profession and keeping the products of their hard work safe and protected. Therefore, as students enrolled with us, you become part of our family. We hope and expect that you would protect every data shared to you by our company and lecturers and apply the same amount of Confidentiality and Data Protection we took oath to uphold concerning about you. Here listed the simplest policy guideline in support of our lecturers’ livelihood. Please help support them by complying to these regulations and to Cybercrime Law.

1.       You are in no position to proliferate and redistribute our review materials. These are PDF files, examination files, lecture guidelines, video lectures if any, and all other shared content to you by your Professors and Lecturers.
2.       You are not allowed to record any of our (onsite/online) review lectures for the purposes of sale or distribution.
3.       Any conversion of our review materials into another form for the purposes of distribution and sale is also prohibited.
4.       For online review program, do not enroll for the purpose of providing access to multiple groups of people or an entire school. If caught doing so the perpetrators will be subject for criminal liability.

E. Penalty to Violations by Students
We are entitled to take action in the cases of violation of any of this guideline from reprimand (for minor cases), expulsion with permanent ban up to criminal charges pertinent to Republic Act No. 8293 or Intellectual Property Code of the Philippines.

IV. Refund Policy
PRCI does not allow REFUND under any circumstances. This policy is included in the student’s Google Registration Form wherein they signed to conform and agree to this policy.

Alternative options for refund:
1. You are allowed to move or reschedule your enrollment into a later batch.
2. You are allowed to find a replacement to fill your spot:

·         You shall endorse your deposit slip/official receipt to the person replacing you and have that person pay you the amount you have already paid us (full or partial). Your replacement shall be the one responsible for any remaining balance amount.
·         You will inform us ahead that you have found your replacement and submit this person’s full name to us. Then advise your replacement to contact us directly (either via landline/mobile or via e-mail), he/she needs to submit your endorsed deposit slip/official receipt.
·         Any type of discount honored to you is not transferrable to your replacement unless your replacement qualifies the same.

V. Terms and Conditions
We have arranged a list of Terms and Conditions as per student’s guideline regarding the exercise of rights and limitations within our premises. We have listed them according to their scope of application.

1.       General Rules
a.       As a graduate of a specific profession, you are expected to behave as a matured responsible individual that in all circumstances you are to respect our Review Center’s guidelines, property, lecturers, staff, and your classmates.
b.       We intend to keep a harmonious, safe, peaceful, and comfortable workplace. In line with our Anti-Discrimination Policy, we expect you to abide them including the Anti-Bullying Act of the Philippines. We do not discriminate individuals of their age, gender, religion, ethnicity, race, political affiliation and etc.
c.       Please have respect towards our workplace that you would act accordingly to prevent damages on any of our equipment and property.
d.       We do not condone violence or any act of physical brutality or verbal abuse in any of our business premises.
e.       When snacking inside our premises, please clean after yourself. Dispose all garbage to their respective trash bin.
f.        We believe in human rights and freedom of speech, though we ask you to practice them with due respect and discipline. We do not condone anyone who will assert their rights abusively, radically, violently and like any Karen.

2.       Classroom Guidelines
a.       Please follow our security protocols at the entrance by wearing your Pioneer ID. If you do not yet have an ID, please present your Official Receipt as temporary alternative identification.
b.       Please do not let anyone attend classes for you.
c.       Please follow our dress code policy for Students. Avoid the following clothing garments:
·         Gym clothing and sportswear
·         Any clothing that are to revealing or inappropriate
·         Dirty and smelly clothes or unwashed garments
·         Clothing with stamps that are offensive, disrespectful, discriminatory or inappropriate
·         Poor hygiene and bad grooming practices are also prohibited
d.       Practice good behavior and avoid any conflict resulting to verbal confrontations and physical violence.
e.       Once inside the classroom, kindly respect the lecturer and their added personal rules and regulations if they impose any.
f.        All questions will be entertained at the end of the lecture. Please jot down all your questions during topic discussions and at the end you may ask them.
g.       No eating during classes. You may be allowed to do so during break time but please clean after yourselves. Candies and aquaflasks are allowed, but please no littering.
h.       Please keep easy with your freedom rights, there are boundaries and peaceful ways to communicate your needs, suggestions, recommendations and everything else. You can send us a message through our Facebook messenger or e-mail.
i.         In the case of power failures, do not hold us accountable. PRCI is in no way responsible or connected to the power company. Please remain calm and wait for the lecturer’s announcement or instructions.
j.         Please avoid recording any lectures in the form of video or voice recorder.
k.       Please turn off your mobile phones and tablets, or set them on silent mode.
l.         Do not answer your phone calls inside the classroom. Step out of the classroom if your call is an emergency.
m.     You are welcome to a comfort room break at any time, no permission required, as long as you will not disrupt the class discussion.
n.       You are not allowed to request to raise the air conditioner temperature. You are allowed to bring a jacket to keep warm.
o.       If you need help on anything, please ask any staff at the office.

3.       Zoom Meeting Room Guidelines
a.       Please use your real name inside the zoom meeting room. In the case you do not use your real name, you may get marked absent. Any names unknown to us or is not found on our enrollment list, we are given the mandate to boot or kick unknown identities out of the zoom meeting.
b.       You will be required to open your camera for identification, along with it your attendance is checked. You are to open your cameras not only for identification but also for the purpose of respect towards your lecturers.
c.       At least dress decently while attending our online lectures. T-shirts are okay.
d.       Choose your study environment. You will be held accountable to your own when you get distracted by your personal affairs at home during online reviews. You are in no position to blame this system, nor do you hold Pioneer Educational Review Center responsible, nor blame the lecturer for whatever happens at your home.
e.       Upon entry, all participants are muted and only the speaker is allowed to use the microphone unless a rule is implied by your review lecturer.
f.        Please set your view to "Speaker" or "Speaker side by side" (an option available during when the host or lecturer is screen sharing).
g.       Once inside the meeting room, kindly respect the lecturer and their added personal rules and regulations if they impose any.
h.       During lecture, anything that goes on in your surrounding is not our responsibility.
i.         If in case your lecturer gets disconnected, wait for him/her to return or wait for announcements. Please have patience on the lecturer for he/she too has no control over internet stability and connection issues or power outages. In such case of undetermined return of the lecturer, we may suspend classes for that particular subject and reschedule.
j.         All questions will be entertained at the end of the lecture or so when the lecturer chooses you to participate. Please jot down all questions during topic discussions and at the end you may ask them.
k.       Please use the "Raise Hand" feature in the zoom app to indicate you have a question or send in chat "directly" to the lecturer or to "Everyone" for public. After your questions you may tap the "Lower Hand" to indicate that you are done with your question.
l.         You are allowed to one question at a time. You may leave the "Raise Hand" active if you have other questions.
m.     You are free to take bathroom breaks and have no need to ask permission, just turn off your camera if necessary.
n.       Please be patient with your lecturer in the cases of internet slowdown or disconnections, these matters are beyond anyone's control. Likewise, yours.
o.       Please keep easy with your freedom rights, there are boundaries and peaceful ways to communicate your needs, suggestions, recommendations and everything else. You can send us a message through our Facebook messenger or e-mail.
p.       In the case of power failures, internet disconnection or slowdown or intermittent connection do not hold us accountable, PRCI is in no way responsible for the operation of your electricity and internet connection.
q.       If the moderator asks you to stay in the meeting room, please comply.