LCLS Remote-Access Questionnaire
LCLS IT will use your response to make overall improvements to our remote-access infrastructure and to our minimum system-requirement guidelines.  We may contact you for more information.  Please answer as many questions as you can.  You may edit your response after submission.  You may submit multiple responses (ie: from different locations.)
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Email *
Your Title and Name *
SLAC Username (if different from email)
Test Location *
Test Location - Institution or City Name *
Test Location - Country
Network Type *
LCLS Speed Test
https://pswww.slac.stanford.edu/speedtest/
LCLS Speed Test - Download Speed (in Mbps) *
LCLS Speed Test - Upload Speed (in Mbps) *
LCLS Speed Test - Ping (in ms) *
MLab Speed Test
https://speed.measurementlab.net/#/
MLab Speed Test - Download Speed (in Mbps)
MLab Speed Test - Download Speed (in Mbps)
MLab Speed Test - Latency (in ms)
LCLS Instrument you will perform experiment at
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LCLS Instrument you performed your connection tests at
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Your testing experience
In the following questions, please leave your answer blank if you DID NOT test the particular technology.

If you DID test a particular technology, please rate on the following 5-point scale:
1- Terrible; it was unusable
2- Pretty bad; it would be very difficult to use successfully
3- Fair; minor usability issues, but I could make due with some annoyance
4- Good; only occasional issues
5- Excellent; no issues whatsoever
If you tested ZOOM, rate your experience
Terrible (unusable)
Excellent (no issues)
Clear selection
If you tested NoMachine for XTerm access, rate your experience
Terrible (unusable)
Excellent (no issues)
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If you tested NoMachine for a physical desktop connection, rate your experience
Terrible (unusable)
Excellent (no issues)
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If you tested NoMachine for a physical desktop connection, how many simultaneous displays were you able to use successfully?
If you tested the streaming service for screen sharing, rate your experience
Terrible (unusable)
Excellent (no issues)
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If you tested the streaming service for screen sharing, how many simultaneous screens were you able to use successfully?
Long-form response.  Please use this question to give detailed information about any of the aspects of your testing that you think would be relevant to us directly or in a follow-up conversation.
May we contact you to follow up?  NB - if you are having significant issues, please send an email to pcds-it-l@slac.stanford.edu to guarantee a response.
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A copy of your responses will be emailed to the address you provided.
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