Skills Audit Survey_Attraction Owners
Thank you for participating in this Tourism Skills Audit Survey. We request the owner or manager or main person in charge of the establishment to complete this questionnaire. We request you to be as factual as possible in your responses. We truly value the information you are providing and your responses will contribute to our analysis to inform our recommendations.

**Disclaimer: This data will be kept strictly confidential and will only be used for the purpose of this skills audit.
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Please provide your name. *
Please provide the name of your business/establishment. *
Please indicate where your establishment/business is located. *
If you selected other, please state the region.
Please indicate your gender *
Please indicate your age group. *
What is your highest level of education? *
If you selected other, please elaborate
What are the main activities at the attraction (e.g. restaurant, hiking, fishing etc.)? *
How many employees do you have at the attraction? *
How many years has your business been in operation? *
How would you rate your ability for the following skills? *
Poor
Average
Good
Excellent
Book-keeping skills
Leadership skills
Marketing skills
Computer literacy
Technology awareness
Communication skills
Accountability
Enthusiasm and attitude
Problem solving and critical thinking
Professionalism
Customer relations
How many vacancies do you currently have at the establishment? *
List all the vacancies/positions that you are finding hard to fill? *
List all the vacancies that you are finding hard to fill because of lack of skills in applicants? *
Do you consider any of your existing employees to be not fully proficient or incompetent at their job? *
If yes, what are their positions in the company (e.g. receptionist)?
Do you consider any of your existing employees to be not fully proficient or incompetent at their job because of a lack of skill? *
If yes, what are their positions in the company (e.g. chef, house-keeper etc.)?
How would you rate the importance of the following skills for your employees? *
Not important at all
Quite Important
Important
Very Important
Extremely Important
Communication skills (written and oral)
Customer handling skills
Working under limited supervision
Foreign languages skills
Problem solving skills
Technological skills
Financial Literacy
Technical Skills relevant for the job
Enthusiasm and positive attitude
Professionalism
Integrity and honesty
Team work/collaboration
Across all your employees, which of the following skills are lacking? *
Required
If you also selected "other" in the previous question, please elaborate.
If you also selected "technical skills relevant for the job" please state these skills.
Across all the occupations in your establishment, select 3 skills that are lacking and having the greatest contribution to the performance of the attraction? *
Required
If the skill is not listed above, please state the skill.
What action is your establishment implementing in order to reduce non proficiency by some of your staff?(e.g. training) *
For the actions you stated, do they seem to yield the desired outcome?
Clear selection
Overall how would you rate the attraction *
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