Moo Factor is intended to celebrate the moments where we are going above the expectations of our customers. Our goal is to Impact Stories!
The following, while awesome ways of showing care, DO NOT qualify for moo factor rewards:
- Acts of service from one team member to another - such as taking trash back, covering shifts, or staying late to help
- Having kids make their own ice dream - This is the expectation
- Replacing an item from an accuracy mistake - Please always give more than what we messed up!