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Lymington Harbour - Customer Satisfaction Survey 2021
As a resident mooring licence holder, long term visitor or a customer on the waiting list for a mooring, we would love to hear your thoughts or feedback on how we can improve your experience!
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Email
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Your email
Name
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Your answer
Boat Name (if you don't have a boat yet please type 'No Boat')
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Your answer
Which of the following customer categories best describes your use of the harbour?
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Resident mooring licence holder
On waiting list for a resident mooring
Long term visitor (temporary mooring for a term above 1 month)
On waiting list for a long term visitor mooring
On a scale of 1 to 5 (where 5 is very satisfied), how satisfied are you with the customer service provided by the harbour team?
1
2
3
4
5
Clear selection
We would welcome your feedback on the reason for your score to the previous question.
Your answer
On a scale of 1 to 5 (where 5 is very satisfied), how satisfied are you with the facilities provided?
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1
2
3
4
5
We would welcome your feedback on the reason for your score to the previous question.
Your answer
What type of mooring do you have? Please select 'waiting list' if you have not yet been allocated a mooring.
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Fore & aft mooring above the railway bridge
Fore and aft mooring below the railway bridge
Swinging mooring
Swinging mooring (drying out)
Mid river pontoon (Town Quay)
Walk ashore pontoon (Fortuna Outside)
Walk ashore berth (Fortuna inside)
Walk ashore pontoon (Dan Bran / Harbour Master)
Waiting List
We would really appreciate you telling us what we can do do improve your customer experience.
Your answer
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