Manufacturing Supply Chain Issues Study
We want to listen to your experiences to solve manufacturing supply chain issues, specifically in the area of machine parts procurement.
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Email *
Company name
Name *
Can you tell us about your company's size? *
Can you tell us about the type of business? *
Have you worked at a facility using imported machineries? *
Where are those parts mainly produced from?
What types of machinery have you used? *
Required
How often do you need to purchase parts for your equipment/ customers? *
Please select which are the most important factors for you when deciding where to buy a part? (1: The most important 4: The least important) *
Easy to find or search
Quick delivery
Good service
Sales person
1
2
3
4
Have you faced difficulty to find your parts for your equipment? *
Required
Have you faced any COVID-19 related ordering issues? *
Required
What is the hardest thing about the purchasing process? (Have you ever faced any issues to find right parts for your machines?) *
Who do you currently buy parts from? *
Would you/do you shop online for parts? *
Is there an online community you usually visit ? If so please let us know (Example: Reddit, Practicalmachinist, etc).
Have you ever had a negative experience ordering parts or maintenance imported machinery? If so and if you are willing to share, we would be interested in hearing your experience.
Thank you so much for your time! We sincerely appreciate your response and it will be used to further develop the customer experience. 
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