Boyle County Library Survey
Our library is listening.

We are proud of the strong reputation and creative spirit of the Boyle County Public Library. Reaching out across the community is the best way to understand how we can continue to grow and be a civic oasis where everyone can find an outlet to learn, connect, and renew.

Our library is common ground. We hope you will use this survey to help us see new ways to build a more welcoming environment. We are also eager to make our materials, programming, and space more engaging to the widest possible audience.

We appreciate your feedback, and we look forward to using input from across our community to make deeper connections.

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We want to make sure we survey people across the county. What COMMUNITY do you live in? *
Required
Please share your STREET NAME to help us make sure we are covering every area. *
What is your OVERALL IMPRESSION of the library? *
Unfavorable
Highly Positive
Think of an ESPECIALLY WELCOMING or inviting business or community agency. What makes it stand out? What customer service qualities make you want to return to a place or give you a strong positive impression? *
 What is your experience of our library as a welcoming or FRIENDLY PLACE? *
What could the library do to become A MORE INVITING PLACE? *
The library wants to serve people of ALL AGES across the community. Please indicate the decade when you were born: *
 Does the library do a good job of serving people in YOUR AGE GROUP? What could the library do to better meet the needs of people in your age group? *
What would make it EASIER TO GET AROUND the library or find where things are?  
Not much
Maybe
Definitely
A greeter at the entrance
A new “Library Help” desk
Clearer signs
Paper maps
A digital map
A QR Code map
How would you rate yourself as A LIBRARY SUPPORTER?
 Which of the following are true for you? (Mark all that you think apply)
How would you rate yourself as A USER OF LIBRARY FACILITIES OR PROGRAMS?
Which of the following are true for you? (Mark all that you think apply):
 How would you rate yourself as A USER OF LIBRARY MATERIALS?
Which of the following are true for you? (mark all that you think apply):
Are there NEGATIVE FACTORS at our library that keep you away or diminish your experience? What are they?
What would make you feel MORE CONNECTED to the library?
Please let us know which of the following SERVICES YOU HAVE USED:
How have you used LIBRARY FACILITIES?
Please let us know which COLLECTIONS you use or prefer:
Is there ANYTHING ELSE that you'd like to suggest or share?
THANK YOU FOR YOUR HELP! If you would like for us to FOLLOW-UP with a summary of our findings and what actions the library will be taking to improve, please include your preferred contact information below: mailing address, e-mail, or a cell number we can text. We assure you that we will keep this information confidential and only use it to connect with you about plans for the future.
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